Keira Berryman
Gorokan,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
5
5
years of professional experience
Work History
Sales Assistant/Shift Supervisor
Casey's Toys
04.2021 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
- Processed Invoices
Sales Assistant
Casey's Toys
11.2019 - 03.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Open Foundation -
University of Newcastle
Central CoastSkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Visual Merchandising
- Product Merchandising
- Display building
- Customer Service
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Customer Assistance
- Creative Thinking
- Positive Customer Engagement
- Organization
- Building Customer Loyalty
- Product Knowledge
- Store Organization
- Multitasking
- Inventory and Stocking
- Team Leadership
- Meeting Sales Goals
- Store Opening and Closing
- Staff Support
- Sales and Promotions
- POS Software
- Teamwork and Collaboration
- Payment Processing
- Product and Service Sales
- Item Ticketing and Pricing
- Inventory Management
- Register Opening and Closing
- Team Supervision
- Cash Drawer Management
- Basic Mathematics
- Store Policies and Procedures
- Retail Merchandising
- Active Listening
- Loss Prevention
Timeline
Sales Assistant/Shift Supervisor
Casey's Toys
04.2021 - Current
Sales Assistant
Casey's Toys
11.2019 - 03.2021
Open Foundation -
University of Newcastle
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