Keira Hardie
Perth,WA
Summary
I am a caring and compassionate person. Having the chance to help and guide someone to the right job or career is an amazing privilege. I love building rapport with clients and really being that person that they can trust and lean on for support the entire way through the onboarding process.
Overview
16
16
years of professional experience
Work History
Recruitment Officer
Lavender Lane Farm
Perth, 6018
10.2023 - 08.2024
- Clear and effective communication which is essential for engaging with candidates
- Active listening is key to understanding the needs of the organization and the aspirations of candidates
- Building rapport with candidates and maintaining positive relationships
- Managing multiple job openings, candidates, and timelines requires strong organizational abilities
- Analyzing job requirements, resumes, and candidate profiles to match the best fit for the role
- Utilizing recruitment data and metrics to improve the hiring process and make informed decisions
- Recognizing and appreciating diversity in the workplace and recruiting candidates who align with the organization’s culture
- Adapting recruitment strategies to attract a diverse range of candidates.
Customer Service Coordinator
Splash Blankets WA
Perth, WA
01.2024 - 07.2024
- Responding to customer needs through competent customer service and prompt problem-solving
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers
- Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions
- Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
Programmed
Programmed Facility Management
Burswood, Western Australia
04.2021 - 09.2023
- Schedule meetings and manage calendars, answering phone calls, monitoring emails and taking comprehensive messages, taking accurate minutes during meetings
- Working in a team environment and able to work autonomously
- Run errands as requested in a time efficient manner
- Claims and following up with clients, assisting clients with any queries, communicating with a wide spectrum of people
- Excellent verbal and written skills, Building rapport with clients.
Business Owner
Wandering Leaf Co
Karrinyup, Western Australia
05.2019 - 03.2021
- Floristry work, planning floral work for major events, weddings etc
- Administration work, phone calls, invoices, organizing time frames, working under pressure.
Sales Consultant
Bankwest
Kondinin, Western Australia
01.2013 - 12.2016
- Opening/Closing Bank Accounts
- Answering phones, administration work, prioritizing workloads
- Managing work schedules, addressing customer complaints
- Working in a team environment, partaking in conference calls.
Enrolled Nurse
Endoscopy Unit, St John of God Hospital
Subiaco, Western Australia
01.2010 - 02.2013
- Patient Care, patient confidentiality, administering medications, working in a theatre room environment, working with doctors.
Enrolled Nurse
Narrogin District Hospital
Narrogin, Western Australia
07.2008 - 12.2009
- Patient Care, patient confidentiality, administering medications, working in theatre room environment, working with doctors.
Education
Diploma - Enrolled Nursing
Mt Lawley TAFE
Mt Lawley, Western Australia03.2021
Santa Maria College
Attadale, Western Australia12.2002
Pingelly District High School
Pingelly, Western Australia12.1997
Skills
- Effective Time Management
- Ability to Work Under Pressure
- Ability to Multitask
- Ability to Work in a Team
- Communication Skills
- Organizational Skills
- Interpersonal Skills
- Complaint Handling
- Customer Focus
- Decision-Making
- Candidate Sourcing
- Interviewing expertise
- Background Checks
- Human Resources Support
- Recruitment
- Excellent Communication
- Employee Orientation
- Effective Communication
- Adaptability
References
- Christie Hamilton, Flower Farmacy Owner, 0497 069 694
- Clare Gilbride, Lavender Lane Farm, 0439 711 058
Hobbies and Interests
Family time, exercising, beach, yoga
Timeline
Customer Service Coordinator
Splash Blankets WA
01.2024 - 07.2024
Recruitment Officer
Lavender Lane Farm
10.2023 - 08.2024
Programmed
Programmed Facility Management
04.2021 - 09.2023
Business Owner
Wandering Leaf Co
05.2019 - 03.2021
Sales Consultant
Bankwest
01.2013 - 12.2016
Enrolled Nurse
Endoscopy Unit, St John of God Hospital
01.2010 - 02.2013
Enrolled Nurse
Narrogin District Hospital
07.2008 - 12.2009
Diploma - Enrolled Nursing
Mt Lawley TAFE
Santa Maria College
Pingelly District High School
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