Keira Hoogland
Ballarat
Summary
Proactive and adaptable, I excelled at Woolworths by enhancing customer experiences through exceptional service and efficient problem-solving. Leveraging strong communication skills and cash handling expertise, I significantly contributed to a seamless transition to new POS technologies, fostering a positive and inviting shopping environment.
Overview
3
3
years of professional experience
Work History
Front End Team Member
Woolworths
02.2022 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at the end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Loreto College Ballarat
Ballarat 10-2024
Skills
- Adaptable and flexible
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Attention to detail
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Multitasking Abilities
- Cash handling
- Cash register operation
- Engaging with diverse customers
- Positive customer engagement
- Multitasking
Timeline
Front End Team Member
Woolworths
02.2022 - Current
High School Diploma -
Loreto College Ballarat
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