Keira Mackinney
Lake Cargelligo
Summary
Versatile and dynamic, excelled at Royal Mail Hotel by mastering multitasking and customer service, ensuring high satisfaction levels. Demonstrated strong team collaboration and cleanliness, significantly enhancing dining experiences. Skilled in both hospitality service expertise and complaint resolution, consistently delivering superior service and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Waitress
Royal Mail Hotel
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Farm Hand
Murtee Pastoral
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated various farm machinery including tractors, headers, and balers for efficient land cultivation and crop production.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
Assistant in Nursing
NSW Health
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Food and Cleaning Service
HealthShare NSW
03.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Adhered to health and safety standards while handling food and beverages.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
Education
Health Services Assistance - Nursing
TAFE NSW
NSW12.2024
Year 10 ROSA - Hospitality
Lake Cargelligo Central School
Lake Cargelligo, NSW09.2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Cash handling
- Handling complaints
- Hospitality service expertise
- Service prioritization
- Memory retention
- Order accuracy
- Complaint resolution
- Active listening
- Menu memorization
- Time management
- Supply restocking
- Allergy awareness
- Ordering procedures
- Order management
- Order delivery practices
- Front-of-house display creation
Timeline
Food and Cleaning Service
HealthShare NSW
03.2023 - Current
Waitress
Royal Mail Hotel
Farm Hand
Murtee Pastoral
Assistant in Nursing
NSW Health
Health Services Assistance - Nursing
TAFE NSW
Year 10 ROSA - Hospitality
Lake Cargelligo Central School
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