Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keira McPaul

Piara Waters,Western Australia

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's William Street
07.2021 - Current
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Coordinated project workflows for departments.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised ongoing daily production phases.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.

Barista Trainer

McDonalds WillIam St
07.2021 - Current
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
  • Built and maintained professional relationships with vendors and suppliers.
  • Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Collaborated with managers to implement effective staff scheduling, minimizing labor costs while ensuring optimal coverage during peak hours.

Education

High School Diploma -

Perth School of Ballet
Perth, WA
08.2022

High School Diploma -

School of Isolated Distance Education
Perth, WA
12.2021

Skills

  • Materials Inspection
  • Workflow Analysis
  • Cost reduction and containment
  • Inventory Control
  • Delegation capabilities
  • Employee Training
  • Safety Management
  • Opening and closing procedures
  • Mentoring and Coaching
  • Staff Supervision
  • Incidents management

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Shift Manager

McDonald's William Street
07.2021 - Current

Barista Trainer

McDonalds WillIam St
07.2021 - Current

High School Diploma -

Perth School of Ballet

High School Diploma -

School of Isolated Distance Education

Similar Profiles

CREATE PROFILE
Keira McPaul