Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies
Accomplishments
Availability
References
Timeline
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Keira Porter

Mount Clear,VIC

Summary

A young, passionate and enthusiastic individual who's eager to work in new fields, industries and learn efficient, life-long knowledge into skill and efficiency. A team player who's had large experience in the hospitality and fast-food work-places along strong values with cleanliness and safety, organization skills accompanying creative and mannered approaches when applicable. Ready to achieve not only individual goals, but support others in reaching their own and industry goals. Flexible, able to multi-task and able to handle any given duty in exchange for accuracy, efficiency and a quick but satisfactory approach.

Overview

2
2
years of professional experience

Work History

Crew Member

Hungry Jack's
01.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Documented customer orders and conveyed special requests to kitchen staff.

Barista

Gloria Jeans Coffee
05.2022 - 10.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Fish Frier

Freshly Battered Fish & Chippery
03.2022 - 05.2022
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Some College (No Degree) -

Mount Rowan Secondary College
Wendouree, VIC

Skills

  • Friendly and Outgoing
  • Creative, Passionate and Engaging
  • Hardworking, Flexible and Volunteers to do work when possible
  • Sharp eye for detail and makes service personalized for individual
  • Meal Preparation and Food Handling
  • Activity Planning
  • Child Supervision
  • Customer Service
  • Customer Engagement
  • Cash Handling
  • Opening and Closing Duties

Personal Information

Age: 17

D.O.B: 07/02/2006

Address: 6 Recreation Road, Mount Clear VIC

Mobile Number: 0435 665 658

Hobbies

  • Passion for Drawing and various medias of arts alongside design, characters for stories and building.
  • Interest in reading, literature and creating stories suitable for various ages
  • Listening to music
  • Planning creative, tasty and well-planned meals suitable for any requirements and needs of others
  • Listening to music to efficiently get any task done
  • Researching historical, interesting and important documentaries and situations for self-awareness

Accomplishments

  • Participated in the Youth Parliament Program of 2023 on behalf of Ballarat
  • Vice school-captain of Mount Rowan Secondary College of 2023
  • Participated in the iTrack Mentoring Program of 2022 successfully
  • Participated in Work Experience at the Ballarat Art Gallery

Availability

Monday - Friday: 7am - 7pm

Saturday : 10am - 5pm

Sunday: 11am - 4pm

Public Holidays and School Holidays as required. 


References

  • Tamara Barrett: VCE History teacher, Mount Rowan Secondary College

 tamara.barrett@education.vic.gov.au, (03) 5336 7804


  • Matthew Drain: VCE Legal Studies teacher, Mount Rowan Secondary College

matthew.drain@education.vic.gov.au, (03) 5336 7804

Timeline

Crew Member

Hungry Jack's
01.2023 - Current

Barista

Gloria Jeans Coffee
05.2022 - 10.2022

Fish Frier

Freshly Battered Fish & Chippery
03.2022 - 05.2022

Some College (No Degree) -

Mount Rowan Secondary College

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Keira Porter