Keira Rault
Melbourne,VIC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
Work History
Manager
Lollipops Playland & Cafe
Melbourne, VIC
11.2025 - Current
- Provided support for customers by addressing complaints quickly efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities, responsibly open and closed the premises.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Completed daily cash and credit sales reports.
Team Leader
Lollipops Playland & Cafe
Melbourne, VIC
05.2024 - Current
- Supervised daily operations to ensure smooth workflow and adherence to safety standards.
- Trained new staff on customer service protocols and operational procedures.
- Coordinated team schedules to optimize staffing during peak hours.
- Monitored inventory levels, placing orders to maintain stock availability.
Education
SEDA MV Burnley
Melbourne, VIC10.2027
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Cash handling
- Shift scheduling
- Sales management
- Budget control
- Brand management
- Work prioritization
Timeline
Manager
Lollipops Playland & Cafe
11.2025 - Current
Team Leader
Lollipops Playland & Cafe
05.2024 - Current
SEDA MV Burnley