Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keira Nicole Lee

QLD

Summary

Digital retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Retail Associate

Plain Sight Coffee Corporation
09.2017 - 01.2023
  • Develops, monitors, writes and updates product content contained on eCommerce websites
  • Works with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms
  • Uses Spreadsheets or Excel in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement
  • Sets standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
  • Assists with decisions about promotions such as discounted offers and affordable bulk packages
  • Schedules and communicates intensive site maintenance, as needed
  • Monitors website traffic and customer reviews to gauge responses to site and product updates
  • Analyzes sales-related data to predict future sales and stock requirements.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Influencer Marketing Associate

Plain Sight Coffee Corporation
04.2019 - 01.2023
  • Develops and executes influencer marketing strategies and creative campaigns
  • Identifies and builds relationships with prominent influencers
  • Establishes and maintains regular communication between the brand and influencer partners -
  • Actively researches on emerging influencers and trends through various social media channels such as Instagram, TikTok and Instagram
  • Coordinates with the marketing team to create and coordinate marketing strategies that work across different channels
  • Monitors influencer content to ensure compliance with brand voice and guidelines - Maintains Influencer Budget

HR Admin Associate

The Penbrothers International Inc
05.2017 - 09.2017
  • Supports human resources department by screening, testing, and interviewing applicants
  • Prepares payroll by calculating pay, distributing checks, and maintaining payroll records
  • Provides orientation for new employees by reviewing company policies, gathering withholding and other payroll information, explaining benefit programs, and obtaining signatures for documents
  • Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications, and merit increase dates as well as tracking vacation, sick, and personal time
  • Documents and tracks human resources actions by completing forms, reports, logs, and records
  • Sets up and schedules complicated meetings for interviewees, hiring managers, employees, and department heads.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.

Education

Bachelor of Arts - Philosophy

De La Salle University
Manila
12.2016

Skills

  • Adobe Photoshop
  • Canva
  • Microsoft Office (Word, Powerpoint, Excel) and their Google alternatives
  • Shopify
  • E-Commerce
  • Social Media Platforms
  • Order Entry
  • Data Entry
  • Customer Service
  • Digital Retail Support
  • Administrative Support
  • Payment Processing

Certification

Foundations of UX Design - Google | Coursera

UX Design Process - Google | Coursera

Wireframes and Low Fidelity Prototypes - Google | Coursera

Timeline

Influencer Marketing Associate

Plain Sight Coffee Corporation
04.2019 - 01.2023

Digital Retail Associate

Plain Sight Coffee Corporation
09.2017 - 01.2023

HR Admin Associate

The Penbrothers International Inc
05.2017 - 09.2017

Bachelor of Arts - Philosophy

De La Salle University
Keira Nicole Lee