Digital retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Retail Associate
Plain Sight Coffee Corporation
09.2017 - 01.2023
Develops, monitors, writes and updates product content contained on eCommerce websites
Works with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms
Uses Spreadsheets or Excel in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement
Sets standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
Assists with decisions about promotions such as discounted offers and affordable bulk packages
Schedules and communicates intensive site maintenance, as needed
Monitors website traffic and customer reviews to gauge responses to site and product updates
Analyzes sales-related data to predict future sales and stock requirements.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Influencer Marketing Associate
Plain Sight Coffee Corporation
04.2019 - 01.2023
Develops and executes influencer marketing strategies and creative campaigns
Identifies and builds relationships with prominent influencers
Establishes and maintains regular communication between the brand and influencer partners -
Actively researches on emerging influencers and trends through various social media channels such as Instagram, TikTok and Instagram
Coordinates with the marketing team to create and coordinate marketing strategies that work across different channels
Monitors influencer content to ensure compliance with brand voice and guidelines - Maintains Influencer Budget
HR Admin Associate
The Penbrothers International Inc
05.2017 - 09.2017
Supports human resources department by screening, testing, and interviewing applicants
Prepares payroll by calculating pay, distributing checks, and maintaining payroll records
Provides orientation for new employees by reviewing company policies, gathering withholding and other payroll information, explaining benefit programs, and obtaining signatures for documents
Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications, and merit increase dates as well as tracking vacation, sick, and personal time
Documents and tracks human resources actions by completing forms, reports, logs, and records
Sets up and schedules complicated meetings for interviewees, hiring managers, employees, and department heads.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Education
Bachelor of Arts - Philosophy
De La Salle University
Manila
12.2016
Skills
Adobe Photoshop
Canva
Microsoft Office (Word, Powerpoint, Excel) and their Google alternatives
Shopify
E-Commerce
Social Media Platforms
Order Entry
Data Entry
Customer Service
Digital Retail Support
Administrative Support
Payment Processing
Certification
Foundations of UX Design - Google | Coursera
UX Design Process - Google | Coursera
Wireframes and Low Fidelity Prototypes - Google | Coursera
Timeline
Influencer Marketing Associate
Plain Sight Coffee Corporation
04.2019 - 01.2023
Digital Retail Associate
Plain Sight Coffee Corporation
09.2017 - 01.2023
HR Admin Associate
The Penbrothers International Inc
05.2017 - 09.2017
Bachelor of Arts - Philosophy
De La Salle University
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