Keiren Hemming

Digital Advertising - Client Acquisition - Email Marketing - Website Creation - Database Management - SEO - Social Media

• Achieve annual sales targets by successfully identifying new client opportunities and formulating innovative ways to provide solutions across our diverse range of products
• Create sales strategies to develop and strengthen the company’s sales funnel
• Create and present proposals to prospective customers working with technology, digital transformation services, creative services and project management office teams to implement tests, prototypes and concepts quickly
• Used my previous start up experience to assist with the business’s marketing by creating effective collateral for the business as a whole as well as introducing new initiatives for areas such as outreach, networking and product development
• Represent the business at conferences and industry events locally and interstate as needed
• Introduced a new category to the business as a main objective
• Worked with our tech ops and development team to create new products as solutions to push the tech side of our business as a new revenue stream

• Company Overview: sister company of Brick & Mortar
• Formulated a comprehensive go to market strategy and project plan in order to successfully launch our new SaaS product
• Closely collaborated with the offshore development team and internal stakeholders to ensure optimal product functionality and a superior user experience for clients
• Tasked with establishing and maintaining collaborative partnerships with relevant key stakeholders to ensure prominent visibility of Mortar on targeted platforms and maximum exposure to the desired audience
• Participated in an Austrade Bootcamp to ensure comprehensive preparation for the upcoming US launch
• Engaged in developing & producing a range of high-quality training videos & collateral to support our client base
• Sister company of Brick & Mortar
• Successfully leveraged my considerable experience with start-ups and effectively led and managed the launch of this new company on a global scale
• Ensured that all of the internally developed technology utilised for our clients in Borough Markets seamlessly led towards the creation of a SaaS product and a separate company
• Led the launch of the digital media campaign and drove brand awareness

• Company Overview: now Brick & Mortar
• Orchestrated the end-to-end management of the business with responsibilities spanning across sales, tech, data, marketing and human resources
• Provided leadership to a high performing team, engaged in driving staff motivation and cultivating a customer-centric culture that elevated both sales and technical aspects of the business
• Tasked with recruiting and managing staff members in all areas of the business apart from tech
• Oversaw 70 staff, directly managing 35 including sales, customer service, support staff, creative and finance
• Frequently travelled to Adelaide in order to visit the head office and stayed there as often as necessary
• Identified and pursued unique opportunities to promote Borough Markets across the Adelaide and Sydney markets
• Now Brick & Mortar
• As Managing Director oversaw the entire company’s operations
• Ensured the company kept growing in accordance with the projections submitted to the board

• Company Overview: now Brick & Mortar
• Recruited and managed the sales team consisting of BDMs, Account Managers and Account Executives
• Mentored and motivated the sales team and provided ongoing support and guidance to ensure a high performing and engaged team culture
• Regularly drafted detailed and accurate sales reports for the board
• Developed and promoted weekly, monthly and quarterly sales objectives
• Successfully streamlined operations to enhance customer experience
• Designed and implemented scalable onboarding processes and reports for new clients
• Cultivated lasting professional relationships with key clients in order to grow customer loyalty
• Established a sales training program to train new employees
• Now Brick & Mortar
• Thoroughly assessed costs, competition and supply and demand and accurately identified selling prices
• Professionally estimated sales volume and profit for current & new products & acted accordingly
• Laid the foundation for the company’s sales division by creating and implementing all necessary processes & documentation which ensured the company’s growth and profitability

• Company Overview: Technology / MediaDigitalX | Proximity Marketing, Tech, App Development
• Technology / MediaDigitalX | Proximity Marketing, Tech, App Development

• Company Overview: Catch Group | Restaurant Platform and SaaS
• Catch Group | Restaurant Platform and SaaS

• Company Overview: Restaurant SaaS
• Restaurant SaaS

• Company Overview: Restaurant Platform
• Restaurant Platform

• Company Overview: Group Buying
• Group Buying

• Company Overview: Group Buying
• Group Buying

• Company Overview: Magazine
• Magazine

• Company Overview: Dining & Entertainment, Nine to Five Magazine & ALIVE Sydney Magazine
• Dining & Entertainment, Nine to Five Magazine & ALIVE Sydney Magazine

• Company Overview: Nine to Five Magazine & City Weekly
• Nine to Five Magazine & City Weekly

• Company Overview: Inner Western Courier, Southern Courier, Wentworth Courier and Central
• Inner Western Courier, Southern Courier, Wentworth Courier and Central