Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Keirin Purcell

Nambucca Heads,Australia

Summary

Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Team Member

Woolworths
07.2016 - Current
  • Committed career for upwards of 7 years
  • Drive and determination for career progression having commenced as a general team member, then shortly taking on the role of Night Captain overseeing the running of all Night Fill Teams
  • Experienced in handling customer complaints and inquiries in a professional and polite manner, employing a customer centered approach in all interactions
  • Ensuring all store deliveries are processed and packed away appropriately, with attention to detail and accounting for stock rotation
  • Creation and distribution of team rosters to ensure appropriate coverage and allow work to be completed in a timely manner
  • Consistent physical labor and employment of safe lifting and handling skills, in addition to trained use of an electric pallet jack
  • Strong understanding of the importance of appropriate lifting techniques and WHS within the workplace
  • Additionally, I am a member of the Inventory and Management Team where which I conduct general inventory tasks including scheduled stocktaking, organization of inventory storage, unloading/reloading trucks
  • These experiences have supported my development of a strong work ethic, high attention to detail and excellent time management skills
  • Ensuring tasks are prioritized appropriately and completed within allocated timeframes to a high standard.
  • Developed a comprehensive training program for new hires, resulting in reduced time to full proficiency.
  • Enhanced team productivity by streamlining communication channels and implementing efficient workflow processes.

Service Station Attendant

Liberty Auto Port Fuel Station
06.2007 - 07.2013
  • Consistent role for a period of 7 years, first commencing at 16 years of age
  • Required to work independently and as a part of a team, frequently required to work solo shifts, completing both opening and closing of the business independently and ensuring the smooth running of day-to-day operations
  • Strong written and verbal communication skills with experience addressing customer concerns and representing the business in a professional manner
  • Developed the skills to complete minor repairs on various motor vehicles to get them back on the road
  • The training and development of new employees ensure that the new team members receive a full induction and are equipped with the necessary skills
  • Assisted with vehicle maintenance tasks, such as checking oil levels and tire pressure, ensuring optimal performance for customers.
  • Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.

Education

Higher School Certificate - Year 12 Graduate - Information TechnologyWoodworkingScience and TechnologyHistoryMathematicsEnglish

Nambucca Heads High School
Nambucca Heads, NSW
12.2011

Skills

  • Communication Skills
  • Effective Time Management
  • Ability to Multitask
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Fast Learner
  • Great Communication Skills
  • Team Mentoring
  • Management Experience
  • Quality Control
  • Adaptability and Flexibility
  • Organizational Skills
  • Project Management
  • Time Management

References

References available upon request.

Certification

First Aid Certificate

Timeline

Senior Team Member

Woolworths
07.2016 - Current

Service Station Attendant

Liberty Auto Port Fuel Station
06.2007 - 07.2013

Higher School Certificate - Year 12 Graduate - Information TechnologyWoodworkingScience and TechnologyHistoryMathematicsEnglish

Nambucca Heads High School

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Keirin Purcell