Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Keisha-lourdes Vaivela

Kellyville,NSW

Summary

I am a driven contracts administrator with substantial understanding of contract management, negotiation, and regulatory compliance. Possess strong communication skills for clear interpretation of complex contract language and building collaborative relationships with internal and external stakeholders. Efficiently implemented process improvements to streamline contract administration in previous roles, bringing value to company operations. Known for strategic thinking abilities and problem-solving capabilities that contribute to successful contract execution.

Overview

6
6
years of professional experience

Work History

Contracts Administrator

NRG REINFORCEMENTS PTY LTD
01.2022 - Current
  • Successfully managed my department and worked to create relationships with new clients - worked directly with director and operations manager to ensure company success.
  • Developed and implemented policies, procedures and processes for construction projects.
  • Prepared cost estimates for proposed construction projects.
  • Reviewed financial documents related to construction contracts and payments.
  • Assisted in preparing bids for new construction projects.
  • Negotiated contracts with suppliers and vendors as needed.
  • Reviewed subcontractor invoices for accuracy and completeness.
  • Prepared monthly reports on accounts receivable, accounts payable, and job costings.

Customer Service Representative

TELCO GROUP AUSTRALIA
01.2019 - 01.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Law

University of Southern Qld
Springfield, QLD

Ipswich state high school -

Skills

  • Contract auditing
  • Contract modification
  • Terms and conditions negotiation
  • Verbal and written communication
  • Construction bid preparations
  • Accident reduction planning (Preparing SWMS)
  • Documentation
  • Report creation
  • Member account management
  • Spreadsheets
  • Microsoft PowerPoint
  • Call center procedures

References

Available upon request

Timeline

Contracts Administrator

NRG REINFORCEMENTS PTY LTD
01.2022 - Current

Customer Service Representative

TELCO GROUP AUSTRALIA
01.2019 - 01.2021

Law

University of Southern Qld

Ipswich state high school -

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Keisha-lourdes Vaivela