Keisha-lourdes Vaivela
Kellyville,NSW
Summary
I am a driven contracts administrator with substantial understanding of contract management, negotiation, and regulatory compliance. Possess strong communication skills for clear interpretation of complex contract language and building collaborative relationships with internal and external stakeholders. Efficiently implemented process improvements to streamline contract administration in previous roles, bringing value to company operations. Known for strategic thinking abilities and problem-solving capabilities that contribute to successful contract execution.
Overview
6
6
years of professional experience
Work History
Contracts Administrator
NRG REINFORCEMENTS PTY LTD
01.2022 - Current
- Successfully managed my department and worked to create relationships with new clients - worked directly with director and operations manager to ensure company success.
- Developed and implemented policies, procedures and processes for construction projects.
- Prepared cost estimates for proposed construction projects.
- Reviewed financial documents related to construction contracts and payments.
- Assisted in preparing bids for new construction projects.
- Negotiated contracts with suppliers and vendors as needed.
- Reviewed subcontractor invoices for accuracy and completeness.
- Prepared monthly reports on accounts receivable, accounts payable, and job costings.
Customer Service Representative
TELCO GROUP AUSTRALIA
01.2019 - 01.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Law
University of Southern Qld
Springfield, QLDIpswich state high school -
Skills
- Contract auditing
- Contract modification
- Terms and conditions negotiation
- Verbal and written communication
- Construction bid preparations
- Accident reduction planning (Preparing SWMS)
- Documentation
- Report creation
- Member account management
- Spreadsheets
- Microsoft PowerPoint
- Call center procedures
References
Available upon request
Timeline
Contracts Administrator
NRG REINFORCEMENTS PTY LTD
01.2022 - Current
Customer Service Representative
TELCO GROUP AUSTRALIA
01.2019 - 01.2021
Law
University of Southern Qld
Ipswich state high school -
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