Keisha Webb
Enmore,Australia
Summary
High performing and dedicated professional with extensive knowledge within Sydney Trains and other government agencies including Roads & Maritime Services and NSW Health. Highly skilled at building relationships, collaborating with internal and external stakeholders, demonstrating proficient writing and exceptional interpersonal skills. Extensive experience working collaboratively across the Transport for NSW Cluster and excelling in customer experience, project management, secretariat and administrative duties. The ability to perform with a high degree of accuracy ensuring tasks are completed in a timely and professional manner.
Overview
5
5
years of professional experience
Work History
Program Coordinator, Rail Review Implementation
Sydney Trains
07.2023 - Current
- Coordinates weekly Executive Committee Meetings for Transport and Sydney Trains
- Provides secretariat and governance support for the Rail Review Implementation Steering Committee
- Prepared speaking notes for the Minister of Transport
- Reviews each incoming project report including status, schedule, risks and issues and highlight's any findings or inconsistencies internally
Program Coordinator, Digital Systems
Sydney Trains
04.2022 - 06.2023
- Managed and tracked reporting on program progress against established milestones, deliverables and business requirements
- Managed Requests for Information from external suppliers
- Produced the Project Status Report (PSR) and the Project Performance Report (PPR) for the Program
- Collaborated with Transport for NSW and shared lessons learned across teams
- Ensured Labour Costing was up to date for the team and SME's supporting the program
- Maintained the Digital Systems Program Working Group Matrix
- Facilitated the monthly Risk & Issue Reviews for the Program and ensured all risk data was collated in eProject and ARM
- Led weekly team meetings
Project Officer
Sydney Trains
06.2021 - 04.2022
- Assisted with the development of the Change Management Plan for NSW TrainLink
- Provided a range of Change and Project Management support to the Business Integration Team
- Prepared reports, briefing notes and meeting packs
- Coordinated Transformation Working Group meetings
- Coordinated weekly change and integration meetings
Property Officer
Sydney Trains
08.2020 - 06.2021
- Led the Decals and Hoardings Project
- Collaborated with external property managing agents
- Utilised the property management reporting tool Acumen on a daily basis
- Provided secretariat support and coordinated weekly meetings for the team
Secretariat and Governance Coordinator
Sydney Trains
03.2020 - 08.2020
- Provided secretariat support for Network Growth Portfolio (NGP) forums
- Coordinated the monthly Project Status Review meetings for all NGP projects
- Engaged with internal stakeholders to ensure forum materials were submitted in a timely manner
Senior Administrator
Sydney Trains
10.2018 - 10.2019
- Provided administrative support and assisted in the delivery of People and Change initiatives including health, wellbeing, diversity and inclusion events
- Supported the People and Culture team with clerical tasks
- Event management
Project Trainee
Sydney Trains
10.2018 - 10.2019
- Provided a range of high level administrative and project support to the Executive Director
- Supported te delivery of the Rail Operations Centre (ROC) and planned the open days
- Coordinated significant cultural events for the business unit such as NAIDOC, Eid-el-Fitr, National Reconcilliation Week and was an MC for the Stolen Generations event at Central Station
- Delivered outcomes in a high volume, high pressure environment
Education
Diploma of Project Management -
TAFE
Ultimo, NSW06.2020
Certificate IV of Project Management -
TAFE
Eora02.2020
Certificate I in Maritime Operations -
TAFE
Ultimo10.2014
Certificate II in Maritime Operations -
TAFE
Ultimo05.2014
Skills
- Values collaboration
- Adaptable
- Capability to work under pressure in high volume environments
- Effective Time Management
- Extensive knowledge in Risk and Issue Management
- Advanced communication skills
- Highly proficient in eProject, Microsoft Teams, Outlook, One Note, Excel, Word, SharePoint, Visio, Power Point and Team Binder
- Displays a high degree of recognition, acceptance and prestige in dealing with others
- Problem-Solver
- Active Listener
- Critical Thinker
Personal Information
Title: Program Coordinator
References
Available on request
Hobbies and Interests
- Yoga and Pilates
- Camping
- Swimming
- Reading
- Cooking
Timeline
Program Coordinator, Rail Review Implementation
Sydney Trains
07.2023 - Current
Program Coordinator, Digital Systems
Sydney Trains
04.2022 - 06.2023
Project Officer
Sydney Trains
06.2021 - 04.2022
Property Officer
Sydney Trains
08.2020 - 06.2021
Secretariat and Governance Coordinator
Sydney Trains
03.2020 - 08.2020
Senior Administrator
Sydney Trains
10.2018 - 10.2019
Project Trainee
Sydney Trains
10.2018 - 10.2019
Diploma of Project Management -
TAFE
Certificate IV of Project Management -
TAFE
Certificate I in Maritime Operations -
TAFE
Certificate II in Maritime Operations -
TAFE
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