Keisuke Kurachi
Woolloongabba,QLD
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Hotel Park Hills Biei. Skilled in optimizing processes and maintaining high standards of cleanliness and hygiene. Demonstrates excellent customer service and reliability, significantly improving guest experiences and workplace productivity. Adapted quickly to diverse roles, from receptionist to farm assistant, showcasing versatility and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Buffet Attendant
Hotel Park Hills Biei
01.2024 - 03.2024
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
Milking Farm
Seo Farm
01.2022 - 03.2024
- Assisted in troubleshooting technical issues with milking equipment, ensuring minimal downtime during operation hours.
- Reduced milking time by optimizing equipment setup and maintenance procedures.
- Monitored environmental conditions closely in order to adjust ventilation systems accordingly for optimal cow wellbeing.
- Collaborated with veterinarians and nutritionists to develop optimal herd management practices for increased milk yield and quality.
Agricultural Farm
Sato Farm
04.2021 - 03.2024
- Utilized and followed proper techniques for planting and harvesting to maximize crop growth.
- Reduced pesticide use by adopting integrated pest management strategies, resulting in healthier crops and environment.
Receptionist at Business Hotel
Super Hotel Obihiro
07.2020 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Chinese Restaurant
Michinro
06.2020 - 05.2021
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Music Event Staff
Music Record
11.2020 - 11.2020
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Supermarket Worker
Supermarket Diichi
04.2020 - 08.2020
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
Shirine Worker
Narita Shirine
12.2018 - 01.2019
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
Master of Tourism, Hotel And Event Management - Tourism, Hotel And Event Management
The University of Queensland
St Lucia QLD 407206.2026
Agriculture And Animal Science
Obihiro University of Agriculture And Veterinary
Obihiro, Hokkaido, Japan03.2024
Skills
- Excellent customer service
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety knowledge
Languages
English
Full Professional
Japanese
Native or Bilingual
Timeline
Buffet Attendant
Hotel Park Hills Biei
01.2024 - 03.2024
Milking Farm
Seo Farm
01.2022 - 03.2024
Agricultural Farm
Sato Farm
04.2021 - 03.2024
Music Event Staff
Music Record
11.2020 - 11.2020
Receptionist at Business Hotel
Super Hotel Obihiro
07.2020 - 06.2022
Chinese Restaurant
Michinro
06.2020 - 05.2021
Supermarket Worker
Supermarket Diichi
04.2020 - 08.2020
Shirine Worker
Narita Shirine
12.2018 - 01.2019
Master of Tourism, Hotel And Event Management - Tourism, Hotel And Event Management
The University of Queensland
Agriculture And Animal Science
Obihiro University of Agriculture And Veterinary
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