Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Keita Collins

Southport,QLD

Summary

Attentive Waitress with knowledge of dining and dedication to fantastic dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hospitality position. Ready to help team achieve company goals. Organized waitress with experience in cafe and restaurant environments.

Overview

1
1
year of professional experience

Work History

Waitress

Figaros
10.2022 - 12.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

Waitress

Franks Oyster Bar
08.2022 - 10.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Greeted new customers, discussed specials and took drink orders.

Dish Hand

Marlborough Public House
11.2021 - 07.2022
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept bar areas neat and clean by removing trash and organizing supplies.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Maintained proper temperatures, behaviour's and controls to meet or exceed health department standards.
  • Cultivated strong customer relationships to generate repeat and referred patronage by offering spotless dishes and glasses.
  • Volunteered to assist waitresses with getting meals and clearing tables during peak meal times after completing dishwashing duties.

Education

No Degree -

Southport State High School
Southport, QLD
12.2024

Skills

  • Table Setting Arrangements
  • Dish Preparation
  • Price Memorization
  • Dining Customer Service
  • Stocking and Replenishing
  • Table Bussing

Timeline

Waitress

Figaros
10.2022 - 12.2022

Waitress

Franks Oyster Bar
08.2022 - 10.2022

Dish Hand

Marlborough Public House
11.2021 - 07.2022

No Degree -

Southport State High School

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Keita Collins