Keita Fliedner
Blacktown
Summary
Experienced bartender with a strong background in large-scale casual dining establishments. Dedicated to maintaining high standards of customer service and ensuring safe food handling practices. Hardworking professional who consistently goes above and beyond to deliver exceptional service and create a positive dining experience for patrons. Committed to continuously improving skills and staying up-to-date with industry trends to provide top-notch service in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Stay at Home Mum
06.2024 - Current
- Coordinating daily schedules, appointments and activities for family members
- Managing multiple tasks simultaneously under time constraints
- Managing household finances including budgeting, expense tracking, and bill payments
- Encouraging effective communication and problem solving
Customer Service Representative (Insurance)
Woolworths Group
10.2023 - 06.2024
- Managed in-bound and out-bound calls to assist customers with insurance needs
- Provided support via an in-bound chat system
- Creates quotes and managed insurance policies
Bartender
Western Suburbs Leagues Club
05.2022 - 09.2023
- Delivered exceptional customer service in a fast-paced environment
- Opened and closed the bar, ensuring cleanliness
- Serviced gaming machines
- Collaborated effectively within a team and trained new staff members
- Experience using KENO
Kitchen-Hand/Cook and Bartender
The Campbell Hotel
10.2021 - 05.2022
- Provided customer service at both the bar and in the kitchen
- Performed opening and closing duties for the bar and kitchen duties
- Collaborated effectively within a team
- Experience using KENO
Kitchen-Hand/Cook
Ambarvale Hotel
05.2021 - 10.2021
- Setup workstations for efficient kitchen operations
- Supported high school students on work placements with guidance and training
- Delivered customer service in a professional and friendly matter
Cook
Milky Lane
03.2021 - 05.2021
- Worked collaboratively with team members in a high-demand environment
- Set up and closed workstations to maintain operational standards
- Interacted with customers to ensure a positive dining experience
Education
Certificate III - Early Childhood Education and Care
Nirimba TAFE
06.2024
Responsible Conduct of Gambling -
Campbelltown TAFE
02.2022
Responsible Service of Alcohol -
Campbelltown TAFE
12.2021
Certificate III - Commercial Cookery
Campbelltown TAFE
01.2021
High School -
Mount Annan High School
06.2020
High School -
John Therry Catholic High School
02.2016
Skills
- Strong multitasking
- Fast learner
- Highly reliable
- Team player attitude
Awards
Volunteer of the Year, 2022, Western Suburbs Leagues Club
Timeline
Stay at Home Mum
06.2024 - Current
Customer Service Representative (Insurance)
Woolworths Group
10.2023 - 06.2024
Bartender
Western Suburbs Leagues Club
05.2022 - 09.2023
Kitchen-Hand/Cook and Bartender
The Campbell Hotel
10.2021 - 05.2022
Kitchen-Hand/Cook
Ambarvale Hotel
05.2021 - 10.2021
Cook
Milky Lane
03.2021 - 05.2021
Responsible Conduct of Gambling -
Campbelltown TAFE
Responsible Service of Alcohol -
Campbelltown TAFE
Certificate III - Commercial Cookery
Campbelltown TAFE
Certificate III - Early Childhood Education and Care
Nirimba TAFE
High School -
Mount Annan High School
High School -
John Therry Catholic High School
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