- DIY Projects & Woodworking
- Team Sports - Soccer, Tennis, Squash
- Outdoor & Adventure - Camping, Kayaking, SUP
- Reading - Fiction Novels
- Cooking - Baking cakes
KEITH BRIDGART
Melbourne,VIC
Summary
Results-driven Product and Data Specialist with close to a decade of experience in the payments and fintech sector. Equipped with a Graduate Certificate in Product Management and a Graduate Certificate in Business Analytics, I bring a strong foundation in data management, process automation, and strategic planning. My experience includes developing and leading data projects, automating critical business processes, and leveraging data for actionable insights to drive cross-functional sales growth and operational efficiency. I am seeking a challenging Product Owner or Product Analyst position where I can apply my analytical skills, strategic thinking, and passion for data-driven product development.
Overview
6
6
years of professional experience
Work History
Sales Operation Lead
Novatti Group Ltd
02.2021 - Current
- Oversaw sales operations and strategy across multiple business units, acting as the key interface between Sales, Product, and Executive teams.
- Responsible for driving efficiency through data reporting, process automation, and technology integration to enhance commercial outcomes.
- Collaborated on the One Onboarding Project, developing the framework to automate the end-to-end legal documentation process, reducing the time-to-sign.
- Designed and built comprehensive sales reports and dashboards in Domo to monitor KPIs, providing real-time, actionable insights.
- Drove CRM pipeline integrity by creating Workato automation for alerts and lead updates, resulting in an estimated 30% improvement in data reliability and accuracy.
- Designed and built a streamlined Commission Report process for Partners & Introducer month end reports.
Product Acquisition Specialist – Online Invoice Payments
MYOB
05.2019 - 02.2021
- Specialised in the go-to-market strategy and client adoption of the Online Invoice Payments product.
- Significantly boosted product adoption, driving a 33% increase in team uptake of the Online Invoice Payment feature through specific marketing campaigns.
- Developed and executed detailed scripts and sales materials for Outbound Call campaigns, directly impacting conversion rates for a key revenue stream.
- Managed a pipeline of sales opportunities and consistently over-performed on targets and incentive programs.
- Acted as a direct feedback loop from clients to internal product teams, informing ongoing product development and feature prioritisation.
Education
Graduate Certificate - Business Analytics
RMIT
Online01.2024
Graduate Certificate - Product Management
RMIT
Online01.2022
Skills
- Product Management: Automation, Agile Methodologies (Scrum/Kanban), User Research, Data Governance, Project Management, Strategic Planning, Product Roadmap Development
- Business Analytics: Data Analysis, Data Visualisation, Reporting, Business Intelligence (BI) Tools, RStudio, Domo (SQL), Excel, Pricing Strategy & Analysis
- Soft Skills: Cross-functional Collaboration, Problem-Solving, Communication, Indipendant, Process Improvement, Stakeholder Engagement, Teamwork Team Leadership, Customer Engagement
- Systems: Workato, Domo, RStudio, PipeDrive, SalesForce, PandaDocs, Tableau, AWS, Google Analytics
Interests
Timeline
Sales Operation Lead
Novatti Group Ltd
02.2021 - Current
Product Acquisition Specialist – Online Invoice Payments
MYOB
05.2019 - 02.2021
Graduate Certificate - Business Analytics
RMIT
Graduate Certificate - Product Management
RMIT