Keith Broos
31 Galea Drive Glenwood,NSW
Summary
Dynamic leader with a proven track record at KMV Group Pty Ltd, enhancing operational efficiency and securing key partnerships. Skilled in project management and relationship building, I implemented process improvements that boosted client satisfaction rates and optimized inventory management, driving significant growth and operational success.
Overview
19
19
years of professional experience
Work History
Sole Trader
Civic Transport Services
10.2023 - 03.2025
- Adhoc contract courier
Director
KMV Group Pty Ltd
10.2022 - 10.2024
- Developed strategic initiatives to enhance operational efficiency and improve team performance.
- Collaborated with cross-functional teams to align project goals with organizational objectives.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Optimized inventory management to minimize costs and ensure product availability.
- Implemented process improvements that streamlined workflows and reduced turnaround times.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Value Stream Supervisor
Parker Hannifin
03.2010 - 06.2020
- Oversaw daily operations to enhance production efficiency and workflow optimization.
- Led cross-functional teams to implement continuous improvement initiatives within value streams.
- Mentored staff on best practices in lean manufacturing and process enhancements.
- Developed training programs that improved employee skillsets and operational performance.
- Analyzed production metrics to identify bottlenecks and recommend process improvements.
- Managed scheduling and resource allocation to ensure timely product delivery targets were met.
- Developed strong working relationships with suppliers, ensuring timely delivery of materials and cost reductions.
- Coordinated cross-functional teams for optimal value stream performance and seamless product delivery.
- Partnered with sales teams to understand customer needs better and align production capabilities accordingly for increased satisfaction rates.
- Conducted root cause analysis to troubleshoot issues and develop long-term solutions for recurring problems within the value stream.
- Streamlined communication channels between various departments involved in the value stream, enabling faster decision-making and improved responsiveness to changing conditions.
- Delivered high-quality products consistently by closely monitoring production processes and addressing any deviations promptly.
- Implemented standard work practices across the team for consistent results and improved communication.
- Managed process improvements to minimize waste, reduce costs, and optimize overall value stream flow.
- Reduced lead times with effective scheduling, prioritization, and resource allocation strategies.
- Optimized inventory levels through strategic planning and forecasting methods to meet fluctuating demand patterns effectively.
- Assigned tasks to team members to complete within designated time frames.
- Developed and implemented strategies to improve team productivity and efficiency.
- Handled day-to-day shipping and receiving overseeing more than packages per day.
- Met or exceeded production goals and objectives by following strict procedures.
- Determined staffing needs, developing schedules to staff all shifts.
- Monitored production levels and implemented measures to increase output.
Nation Customer Service Manage & Product Manager
Pacific Hydraulics
06.2006 - 02.2010
- Led cross-functional teams to define product vision and roadmap.
- Analyzed market trends to inform strategic product decisions.
- Coordinated user research initiatives to enhance customer experience.
- Developed and maintained product backlog, prioritizing features effectively.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Education
High School Diploma -
Castle Hill High
Castle Hill, NSW12-1983
Skills
Portfolio management
- Order management
- Trading strategies
- Technical analysis
- Microsoft outlook
- KPI management
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Adaptability and flexibility
- Decision-making
- Team building
- Task prioritization
- Self motivation
- Product knowledge
- Client relations
- Conflict resolution
- Analytical thinking
- Know your customer
- Schedule management
- Continuous improvement
- Product and service sales
- Project management
- Customer needs assessment
- Service sales
Timeline
Sole Trader
Civic Transport Services
10.2023 - 03.2025
Director
KMV Group Pty Ltd
10.2022 - 10.2024
Value Stream Supervisor
Parker Hannifin
03.2010 - 06.2020
Nation Customer Service Manage & Product Manager
Pacific Hydraulics
06.2006 - 02.2010
High School Diploma -
Castle Hill High
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