- Pilates
- Passionate about balancing physical health with mental and emotional wellness
- Gardening
- Stand-up Paddleboarding (SUP)
- Playing Sports
Keith Donnelly
Shearwater,TAS
Summary
Dynamic Business Development Manager with a proven track record at Hunter Douglas, excelling in relationship building and strategic planning. Achieved key performance indicators through effective negotiations and training initiatives, driving revenue growth. Skilled in utilising CRM software to optimise sales tracking and enhance customer service, fostering long-term client loyalty.
Overview
2025
2025
years of professional experience
Work History
Business Development Manager
Hunter Douglas
02.1995 - 05.2024
- Identified and pursued new market opportunities to expand customer base and increase revenue.
- Developed strategic partnerships with key stakeholders to enhance brand visibility and drive sales growth.
- Presented business proposals to Business owners and staff, effectively communicating value propositions and securing buy-in for initiatives.
- Managed budgets effectively to maximise return on investment while minimising unnecessary expenditures in business development initiatives.
- Utilised CRM software to manage sales pipelines effectively, ensuring timely follow-ups with leads and optimal resource allocation among team members.
- Built long-lasting client relationships through consistent communication, trust-building activities, and excellent customer service.
- Analysed key performance metrics regularly, using data-driven insights to make informed decisions about future business development efforts.
- Provided ongoing training for the retail network to ensure they were equipped with the necessary skills and knowledge to succeed in our partnership
- Identified new opportunities for revenue growth and expansion by analysing sales potential comparing with similar successful organisations
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organisation to promote growth and retention.
- Kept client notes and updated account information in company databases.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Compiled and analysed data to determine approaches to improve sales and performance.
- Achieved established KPI for Hunter Douglas
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Communicated product quality and market comparisons by creating sales presentations.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Sales Assistant
Richardson's Home Furnishings
1990 - 01.1995
- Assisted customers in selecting home furnishings, white goods, curtains and blinds providing tailored recommendations to enhance shopping experience.
- Maintained up-to-date knowledge of product offerings and promotions for effective selling
- Resolved customer inquiries and concerns promptly, fostering positive relationships
- Managed inventory levels, ensuring product availability and timely restocking of merchandise.
- Developed knowledge of store products, enabling effective communication of features and benefits to customers.
- Collaborated with team members to maintain visual merchandising standards and create appealing displays.
- Assisted customers in product selection and provided tailored recommendations
- Processed sales transactions efficiently, ensuring accuracy and attention to detail
- Managed inventory and maintained an organised store environment, reducing stock discrepancies and enhancing visual appeal.
- Built strong relationships with customers, fostering loyalty and repeat business.
Education
No Degree - Diploma of Management
Australian Salesmasters Training Company
Rosebery, NSW02-2012
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Business development
- Relationship building and management
- Client relationship building
- Sales and marketing
- Sales leadership
- Strategic business planning
- Prospect targeting
- Training and development
- Sales tracking
Interests
Timeline
Business Development Manager
Hunter Douglas
02.1995 - 05.2024
Sales Assistant
Richardson's Home Furnishings
1990 - 01.1995
No Degree - Diploma of Management
Australian Salesmasters Training Company