Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Owens

Thornlands,QLD

Summary

I am a versatile individual, with administrative and customer based experience in a variety of settings. I take on multiple tasks with excellent time management abilities and a great eye for detail. I pride myself in being efficient, hardworking and reliable. I am highly organised, proactive and punctual with a team-oriented mentality. Most importantly, I am diligent with a respectful attitude to both colleagues and customers/clients.

Overview

10
10
years of professional experience

Work History

Student Services Assistant

Faith Lutheran College Redlands
01.2023 - Current
  • Managing confidential student data, ensuring privacy and compliance with federal and state regulations.
  • Undertaking Childhood Safety and First Aid Training to comply with all legislation.
  • Maintaining strong relationships with Heads of Campus and Wellbeing Coordinators to effectively address student needs across various departments.
  • Promoting a positive campus environment by addressing student concerns and directing them to appropriate resources when necessary.
  • Supporting student social, emotional, and academic development.
  • working directly with the College Nurse to administer first aid and medication dispensing.
  • Monitoring attendance and curricula data and reporting.
  • Managing filing systems, entering data and completing other clerical tasks.
  • Managing phone and email correspondence and handling incoming and outgoing mail.
  • Assisting coworkers and staff members with special tasks on daily basis.
  • Participated in ongoing professional development opportunities, staying current on trends in education and best practices for serving diverse student populations.

Practice Manager

Ripple Chiropractic
06.2021 - Current

I worked for Ripple Chiropractic as a Practice/Regional Manager, overseeing their 3x Victorian based clinics. I currently am working remotely, whilst assisting as required in their Coomera clinic.

  • Supported entire practice's staff, which boosted efficiency and improved overall business flow.
  • Oversaw recruitment and training of new personnel.
  • Completed all rostering duties.
  • Motivated staff by offering direction, leading by example and providing constructive feedback.
  • Created and implemented policies and procedures for effective practice management.
  • Communicated with patients with compassion while keeping medical information private.
  • Oversaw fortnightly Practice Management and Chiropractic Assistant meetings.
  • Overseeing and preparation of Dr's Monthly KPI indicator scores.
  • Assisting with Monthly marketing strategies.
  • Maintained all patient financial accounts.
  • Complied with all legal regulations.
  • Checked entire office and waiting areas regularly to provide clean and organized surroundings.
  • Maintained electronic record management (EMR) systems to store data and develop reports.
  • Completed all administrative duties.
  • Responsible for all stock control.

Executive Secretary

Frankston Dolphins Junior Football Club
01.2018 - 12.2021

I volunteered at the Frankston Dolphins Junior Football Club, with 1500+ members, undertaking many roles, inclusive of Secretary, Executive Committee Member And Team Manager.

  • Direct link to AFL South East for all governing body roles and responsibilities,
  • Main point of contact for over 1500 members, Coaches, Team Managers, Auskick Co-ordinator and Committee,
  • Work collaboratively with both the general and Executive Committee to make and implement policy and procedure to help the growth of of the club,
  • Assist and Train Team Managers with their responsibilities,
  • Be a continuous advocate for each and every child who wants to play community sport,
  • Maintain agendas and assist in planning meetings, conferences etc,
  • Attend meetings and keep minutes,
  • Receive and screen phone calls and redirect them when appropriate,
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.),
  • Handle confidential documents ensuring they remain secure,
  • Maintain electronic and paper records ensuring information is organized and easily accessible.

Additional Assistant

Yooralla
07.2019 - 06.2021

Working as an Additional Assistant within Kindergarten programs to support the inclusion of children with additional needs/disabilities.

  • Sharing the role of support for all children in the group,
  • Supporting the implementation of small group experiences as well as large group times,
  • Assisting with transition times and self help tasks,
  • Building relationships with the children, and their parents,
  • Assisting in building and implementing behavioural management plans,
  • Taking observations of the children,
  • Maintain confidentiality in regards to each child and their families,
  • Undertaking professional development in a variety of areas

Owner/Manager

Croc's Indoor Playcentre and Muffin Break Cafe
01.2014 - 07.2019

I owned and operated Croc's Indoor Playcentre with a Muffin Break Cafe.

  • Staff recruitment and training,
  • Rostering.
  • All administrative duties.
  • Customer service,
  • Overseeing daily operation,
  • Stock control - inventory and goods purchases,
  • Food preparation,
  • Children's party services,
  • Point of sale and merchant facility operations,
  • Accounts payable and receivable,
  • Preparation and lodging of BAS's,
  • Payroll

Education

Bachelor of Business - Business

Victoria University
VIC
2000

Skills

  • Professional and mature
  • Strong problem solver
  • Organizational skills
  • Eye for detail
  • Great time management
  • Multitasker
  • Ability to work under pressure
  • Can work collaboratively as well as individually
  • Customer service
  • Fantastic written and verbal communication skills
  • Administrative skills
  • Flexible

Timeline

Student Services Assistant

Faith Lutheran College Redlands
01.2023 - Current

Practice Manager

Ripple Chiropractic
06.2021 - Current

Additional Assistant

Yooralla
07.2019 - 06.2021

Executive Secretary

Frankston Dolphins Junior Football Club
01.2018 - 12.2021

Owner/Manager

Croc's Indoor Playcentre and Muffin Break Cafe
01.2014 - 07.2019

Bachelor of Business - Business

Victoria University
Stacey Owens