Keith Murdoch
Langford,Perth
Summary
Experienced field operations coordinator with a strong background in prioritising urgent repairs and managing field operations. Proficient in technology adaptability, coping with unpredictable situations, and ensuring compliance with regulatory standards. Demonstrated expertise in field inspection, technical specification understanding, and effective communication under stress. Skilled in training junior technicians, adhering to safety protocols, and executing complex problem resolution. Adept at logistical planning, technical reporting, equipment calibration, and software updates management. Career goal: to leverage extensive skills in a challenging role that demands precision and innovation.
Overview
23
23
years of professional experience
Work history
Field Technician
Nielsen Television Audio Measurement
Perth, Western Australia
02.2014 - Current
- Conducted field measurements and data collection to ensure accurate television audience ratings.
- Installed and maintained audio measurement equipment to guarantee optimal performance and reliability.
- Collaborated with team members to troubleshoot and resolve technical issues in real-time during installations.
- Educated clients on proper use of measurement tools to enhance understanding and efficiency of data collection.
- Monitored equipment functionality and performed routine maintenance to minimise downtime and ensure data integrity.
- Documented fieldwork activities and equipment status in detailed reports for future reference and audits.
Manager Client Liaison
TSA TELCO
Perth, Western Australia
03.2011 - 02.2014
- Developed strong relationships with clients to understand their needs and expectations.
- Led initiatives to enhance client satisfaction through effective communication and feedback mechanisms.
- Coordinated cross-functional teams to ensure alignment on client project deliverables and timelines.
- Implemented strategies for managing client accounts to improve retention and long-term partnerships.
- Conducted regular reviews of client feedback to identify areas for improvement in service delivery.
- Mentored junior staff on best practices for client engagement and relationship building.
Casual Farm Labourer
Cattle Farms
Various, Various
01.2008 - 01.2011
- Assisted with daily feeding and care of livestock to ensure their health and wellbeing.
- Operated various farming machinery safely and efficiently to complete assigned tasks.
- Maintained cleanliness and organisation of equipment and work areas to promote safety standards.
- Collaborated with team members to implement best practices in animal husbandry and farm management.
- Developing solutions for effective paddock and cattle run layouts.
- Work shopping solutions with my maintenance team to ensure an efficient and effective outcome.
- Presenting technical solutions to the farmer in charge and gaining stakeholder approval on designs.
- Coordinating the installation and construction of paddock and cattle run solutions.
- Sourcing optimum materials and parts for maintenance of machinery.
- Rebuilding and improving the water pumping systems, both ground and paddock transfer.
Field Service Technician
Npower Renewables
01.2006 - 01.2008
- Diagnosed and resolved technical issues for renewable energy systems in diverse locations.
- Conducted routine maintenance and inspections to ensure optimal performance of equipment.
- Collaborated with engineering teams to implement upgrades and modifications on existing systems.
- Design and development of modifications.
- Analysis of field data.
- Database organization and updating.
Tester
Dolby Corporation
01.2005 - 01.2006
- Conducted comprehensive testing of audio software to ensure optimal performance and user experience.
- Collaborated with cross-functional teams to identify and resolve software defects and enhance product quality.
- Developed and executed detailed test plans and test cases to validate software functionalities and requirements.
- Analysed test results and documented findings to facilitate effective communication with development teams.
Demonstrator
Intel Corporation
01.2003 - 01.2005
- Demonstrated effective communication skills by engaging with diverse audiences to facilitate understanding of complex concepts.
- Organised and coordinated interactive demonstrations to enhance participant involvement and learning experience.
- Developed educational materials that aligned with programme objectives, ensuring clarity and relevance for attendees.
- Collaborated with team members to design innovative demonstration techniques that improved audience engagement.
Education
Bachelor of Science - Sound Engineering
Glamorgan University
WalesBachelor of Science - Computing
Glamorgan University
WalesSkills
- Prioritising urgent repairs
- Field operations coordination
- Technology adaptability
- Coping with unpredictable situations
- Field inspection proficiency
- Technical specification understanding
- Knowledge of regulatory compliance
- Software updates management
- Effective communication under stress
- Field testing proficiency
- Training junior technicians
- Safety protocol adherence
- Repairing techniques
- Logistical planning
- Technical reporting
- Equipment calibration
- Circuit testing
- Precision measuring
- Software upgrading
- Repair and maintenance
- Complex problem resolution
- System diagnostics
- Equipment troubleshooting
- Field data collection
- Hardware installation
- Maintenance scheduling
- Compliance with regulatory standards
- Data privacy standards
- Product demonstration proficiency
- Technological trends awareness
Timeline
Field Technician
Nielsen Television Audio Measurement
02.2014 - Current
Manager Client Liaison
TSA TELCO
03.2011 - 02.2014
Casual Farm Labourer
Cattle Farms
01.2008 - 01.2011
Field Service Technician
Npower Renewables
01.2006 - 01.2008
Tester
Dolby Corporation
01.2005 - 01.2006
Demonstrator
Intel Corporation
01.2003 - 01.2005
Bachelor of Science - Sound Engineering
Glamorgan University
Bachelor of Science - Computing
Glamorgan University