Keith Nzombe
Rockhampton,QLD
Summary
Dynamic and dedicated professional with a strong background in customer service and compassionate care, honed at Pangolin Diner and Red Cross. Proven ability to enhance client satisfaction through effective communication and empathy. Skilled in time management and cleaning protocols, ensuring a safe and welcoming environment for all.
Compassionate and reliable, equipped with deep understanding of providing emotional and physical support to individuals. Knowledgeable in basic care principles and proficient in administering daily assistance and support. Dedicated to enhancing well-being and comfort of those in need.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier and Key Holder
Pangolin Diner
10.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Care Worker
Red Cross
03.2024 - 11.2024
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanour.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
Cleaner
Dombotombo Clinic
09.2024 - 10.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Fostered safer work environment by promptly addressing spills and potential hazards.
Education
First Aid - FIRST AID
Australia Wide First Aid
Rockhampton, QLD04-2025
High School Diploma -
SILVEIRA HIGH SCHOOL
MASVINGO, ZIMBABWE11-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Housekeeping tasks
- Meal preparation
- Compassionate care
- Behavioral support
Certification
- HLTAID011 FIRST AID - 3 YEARS
- HLTAID009 CPR -3YEARS
- HLTAID010 BASIC EMERGENCY LIFE SUPPORT - 3 YEARS
Languages
English
Native or Bilingual
Timeline
Cashier and Key Holder
Pangolin Diner
10.2024 - 01.2025
Cleaner
Dombotombo Clinic
09.2024 - 10.2024
Care Worker
Red Cross
03.2024 - 11.2024
First Aid - FIRST AID
Australia Wide First Aid
High School Diploma -
SILVEIRA HIGH SCHOOL
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