KELVIN CHUNG

Growing and fostering strong partnerships in established markets while simultaneously opening new markets, establishing direct business presence in developing countries and securing Enterprise deals.

• Exceeded sales targets by 30% through effective client engagement, account and partner management awarded President Club.
• Led customer discovery efforts creating 30% new potential leads.
• Streamlined sales process for faster turn around resulting in more productive use of resources.
• Skillfully managing diverse portfolio of over 100 opportunities, adeptly navigating fluctuations and making strategic adjustments to ensure accurate pipeline forecasting.
• Achieved consistently high levels of customer and partner satisfaction, resulting in low churn rate of 5%.
• Convey customer feedback to product development team to drive product improvements and enhancements.

SaaS Cybersecurity - Managed sales cycle from discovery to closure for complex SaaS deals in a fast-paced startup company.

• Increased territory sales by 40% through targeted outreach and customer retention efforts.
• Proactively qualify leads and cultivate new sales opportunities to drive new expansions.
• Orchestrated successful software demos which translated into 15% increase in closed deals.
• Attend industry events and conferences to promote company and develop new business opportunities.
• Trained SDRs and passionately communicated company goals and mission.
• Negotiated complex deals with Fortune 100 companies and developed pricing strategy, resulting in 50% increase in revenue for company.
• Educated public on Cybersecurity issues through public speaking engagements, resulting in increased leads and C-suite management awareness and support.

Drove sales for Financial reporting solutions across diverse industry verticals which utilise Oracle and SAP.

• Lead, plan and implement Business Development strategy for Asia. Strategically grow and expand accounts.
• Implemented strategic sales plan increasing customer acquisition by 40%.
• Collaborated with cross-functional team to ensure successful software implementation.
• Generated 2.5 mil pipeline growth through targeted customer outreach and effective Partner channel engagement.
• Successfully secured numerous 1st regional opportunities for organisation.
• Established strategic partnerships with SAP and Oracle Channel Partners in APAC region.

SaaS Enterprise Supply Chain Management

• Increased customer base by 20% while lowering costs through strategic alliances with companies in same customer segment and supply chain industry thought leaders.
• Established connections across automotive, oil and gas, mining, utilities, and fast-moving consumer goods industries, resulting in revenue pipeline exceeding US$6 million.
• Planned and organized trade shows and conferences, generating new business leads and opportunities in Hong Kong, China, and Mongolia.
• Conducted market research to identify and target new customer segments.
• Identified and targeted potential clients, driving new business opportunities and securing 3M USD deal with China Oil and Gas company.
• Delivered technical product demos and requirements scope to prospective customers, driving 40% increase in sales.

SaaS software & IT Infrastructure + Cloud Computing

• Reported directly to business director and made critical business decisions in their absence.
• Managed four-person team to optimize productivity and efficiency, overseeing recruitment and mentoring junior sales staff.
• Achieved 40% reduction in sales department's time spent on information searching and quotation generation.
• Achieved 30% business growth through collaborative development of new business and marketing strategies with leadership.
• Re-engineered and automated 2 business processes, resulting in 50% reduction in time and 20% cost savings.
• Established and nurtured relationships with key stakeholders, leading to 50% increase in customer satisfaction.
• Developed comprehensive marketing plan that increased brand awareness in education sector by 100%.

Delivered complete solutions for IT infrastructure (Cloud and on premises) and security upgrades, overseeing relocation and disaster recovery planning, designing IT solutions, and liaising with technical engineers and third-party vendors.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Organized network security workshop with Vendor and increasing customer adoption by 30%.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Promoted sponsorship funding for Information and Software Industry Association events increasing company brand awareness and drove business growth.
• Identified and pursued prospects, building portfolio of over 100 potential clients within year, including prominent financial and building services companies.