Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Timeline
Generic

Kelsang Dolkar

Canberra

Summary

Professional administrative support expert with focus on executive assistance and operational efficiency. Recognized for fostering team collaboration and consistently achieving project goals. Known for adaptability and reliability in dynamic environments. Skilled in scheduling, meeting coordination, and maintaining confidentiality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Supervisor

Abode Narrabundah
12.2021 - Current
  • Performed daily administrative tasks such as filing documents and preparing reports
  • Assisted guests with check-ins and check-outs, reservations, room changes
  • Trained new team members on front desk operations procedures, policies, and standards
  • Handled complaints from guests in a professional manner, ensuring satisfaction is achieved
  • Demonstrated strong communication skills when interacting with guests over the phone or in person
  • Processed payments using cash register systems and credit card machines
  • Reviewed feedback from guests regarding their stay experience
  • Maintained an organized filing system for guest records and paperwork
  • Demonstrated ability to troubleshoot problems quickly and efficiently
  • Conducted regular audits of the front desk area to ensure accuracy of information stored in the system
  • Created roster for the front desk staff
  • Managed approximately 30 incoming calls and 50+ emails per day from customers.

Radio Producer

Capital Radio Network
06.2024 - 07.2024
  • 100 hours of internship done at Capital Radio Network
  • Worked both independently and within a team environment with focus and high attention to detail
  • Communicated with others, demonstrating strong verbal and written communication skills
  • Performed assignments as determined by the supervisor

Education

Bachelor of Arts - Media Communications, Journalism

University of Canberra
Canberra, ACT
03.2025

High School Diploma -

Narrabundah College
Canberra, ACT
12.2020

High School Diploma -

Alfred Deakin High School
Canberra, ACT
12.2018

Skills

  • Effective Communication
  • Administrative Coordination
  • Prioritized Task Management
  • Strategic Solution Development
  • Team Development
  • Proficient in Managing Multiple Tasks
  • Hospitality Leadership
  • Training and mentoring
  • Community Engagement
  • Communications Spokesperson
  • Strategic Planning
  • Team Development
  • Staff supervision

Certification

  • First Aid and CPR
  • Driver's License

Languages

Tibetan
English
Hindi
Korean

Awards

  • Winner of ABC Heywire in 2020
  • Employee of the month

Timeline

Radio Producer

Capital Radio Network
06.2024 - 07.2024

Front Desk Supervisor

Abode Narrabundah
12.2021 - Current

Bachelor of Arts - Media Communications, Journalism

University of Canberra

High School Diploma -

Narrabundah College

High School Diploma -

Alfred Deakin High School

Similar Profiles

CREATE PROFILE
Kelsang Dolkar