Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Keleiola Tino

Rouse Hill,Australia

Summary

I am a reliable hardworking, passionate person and pride myself on communication skills to build rapport with clients and parents alike. I have a strong desire to work with all people of various backgrounds and ethnicities to help achieve their goals. I work well under pressure and adapting to new situations and challenges. I believe that I will be an asset to your company if given the opportunity.

Overview

22
22
years of professional experience

Work History

Practice Leader

Civic Disability Services
02.2023 - Current

• Maintained energy and enthusiasm in fast-paced environment.

• Proved successful working within tight deadlines and fast-paced atmosphere.

• Managing the day-to-day operations of a Day Program site to ensure that a safe, comfortable, personalized environment is offered in which Clients maximize there

independence, can develop their skills, abilities & aspirations using a Person-Centered approach. Providing quality services to people with disabilities, their families and careers.

• Worked closely with Team leader to deliver effective services/ programs for clients

• Trained and mentored new staff to engage and work effectively as individuals and as a team supporting clients.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Identified issues, analyzed information and provided solutions to problems. Resolved problems, improved operations and provided exceptional service.

Improved operations through consistent hard work and dedication.

  • Empowered team members by delegating responsibilities according to individual strengths.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Team Leader Day Program

Australian Foundation Disability - Afford
05.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked flexible hours, night, weekend, and holiday shifts
  • Maintained energy and enthusiasm in fast-paced environment
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Managing the day-to-day operations of a Day Program site to ensure that a safe, comfortable, personalized environment is offered in which Clients maximize there independence, can develop their skills, abilities & aspirations using a Person-Centered approach
  • Providing quality services to people with disabilities, their families and careers
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment

Senior

Australian Foundation for Disability
07.2019 - 05.2021
  • Worked closely with Team leader to deliver effective services/ programs for clients
  • Trained and mentored new staff to engage and work effectively as individuals and as a team supporting clients
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Identified issues, analyzed information and provided solutions to problems
  • Resolved problems, improved operations and provided exceptional service
  • Improved operations through consistent hard work and dedication

Support Worker

Afford
10.2017 - 07.2019
  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Transporting clients to day program, activities, appointments, shopping venues and entertainment events
  • Promoted community integration by providing extensive physical, emotional and social support
  • Providing personal care when required
  • Administering medication
  • Supporting and assisting clients with mealtime
  • Support and assist with domestic duties
  • Completing daily progress notes
  • Encouraging and supporting clients to effectively communicate and socialize with their peers, staff and wider community

Warehouse Worker

Koorong
10.2008 - 09.2017
  • Loaded, unloaded and moved material to and from storage and production areas
  • Wrapped pallets in shrink wrap prior to loading
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Checked packages and merchandise for damage and notified vendors
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Performed general housekeeping and cleaning tasks
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
  • Simplified shipping and receiving processes for improved workflow
  • Operated RF scanners to track merchandise and verify contents of containers
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
  • Operated company vehicles and heavy equipment with focus on safety and risk management
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery

Youth Worker

Fusion
04.2004 - 10.2008
  • Managed and led activities promoting growth in mental, emotional and educational areas
  • Completed necessary reports and documentation to maintain thorough, accurate case records
  • Encouraged clients to develop own activities and leadership skills through group discussions
  • Provided key emotional support to special needs youth
  • Scheduled and accompanied clients to outside appointments such as therapy sessions, medical appointments and social outings
  • Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits
  • Assisted families in developing and maintaining support network by identifying and utilizing community resources and services
  • Consulted with parents, teachers and other school personnel to determine causes of problems such as truancy and misbehavior
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments
  • Interviewed clients individually and in group and family sessions to assess situations and determine available resources and services
  • Worked with clients to improve life choices and maximize benefits of programs
  • Collaborated on program operations and relayed participant feedback for improvements
  • Oversaw day-to-day activities of youth in the facility and community
  • Detailed program operations and participant activities with comprehensive recordkeeping
  • Improved clients' coping with routine life activities such as food budgeting and rental payments
  • Community outreach programs
  • Community festivals, BBQ

Support Worker

Marist Youth Care
04.2003 - 03.2004
  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Transported clients to appointments
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment
  • Visited home environments to help clients develop comprehensive life, technical and job skills
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
  • Evaluated client progress toward established annual and quarterly goals

Skills

  • Flexible and Adaptable
  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Self-Motivated
  • Microsoft Office
  • Active Listening
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry
  • Organization and Time Management

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Gardening
  • relaxing and hanging out with friends and family

Timeline

Practice Leader

Civic Disability Services
02.2023 - Current

Team Leader Day Program

Australian Foundation Disability - Afford
05.2021 - Current

Senior

Australian Foundation for Disability
07.2019 - 05.2021

Support Worker

Afford
10.2017 - 07.2019

Warehouse Worker

Koorong
10.2008 - 09.2017

Youth Worker

Fusion
04.2004 - 10.2008

Support Worker

Marist Youth Care
04.2003 - 03.2004
Keleiola Tino