Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
General Manager/Sales Consultant/Administrator
Aspire Electrical Industries
12.2017 - Current
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Managed accounts to retain existing relationships and grow share of business.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained extensive knowledge of company products and services.
Upheld company policies and implemented standards fairly.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly.
Offered advice and assistance to customers, paying attention to special needs or wants.
Managed and motivated employees to be productive and engaged in work.
Sales Consultant/Cashier
Harvey Norman Computers
12.2008 - 12.2010
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Evaluated customer purchase requirements and recommended best-fit company offerings.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Used POS system to process sales, returns, online orders, and gift card activations.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
B2B Business Development Manager at LS Electric ( LG Electrical Industries )B2B Business Development Manager at LS Electric ( LG Electrical Industries )