Kellee Hodge
Flagstone,QLD
Summary
Currently pursuing a Bachelor of Education (Primary) and equipped with certifications in school-based education support. Open and positive communicator with calm and level-headed approach. Highly-motivated with desire to take on new challenges. Strong work ethic, and adaptability. Seeking to leverage my skills and experience in a dynamic educational environment.
Overview
18
18
years of professional experience
Work History
Retail Assistant
School Locker
Flagstone State School | Yarrabilba Secondary College
10.2023 - Current
- Provided exceptional customer service to students, parents, and carers by promptly addressing their needs.
- Manage daily retail operations, ensuring smooth functioning of the store.
- Successfully executed initiatives to improve store performance and elevate customer satisfaction.
- Provided efficient resolution to customer inquiries, complaints, and returns.
P&C President
Flagstone State School
01.2020 - Current
- President, Event Manager, Fundraising, Administration and Volunteer
- Manage and organise school events, including set-up and pack-down.
- Coordinate with various stakeholders such as members of parliament, council members, vendors, and the Department of Education.
- Lead a team of volunteers and staff, focusing on development.
Project Manager’s Assis, Admin, Purchasing Officer
Coastal Energy
Kingston, QLD
08.2016 - 01.2020
- Managed project documentation and ensured timely supply delivery.
- Ensured compliance with company policies regarding confidentiality of sensitive information.
- Handled correspondence promptly and accurately according to established protocols.
- Performed payroll preparation and general administrative tasks.
Indigenous Youth Support
Wundarra Youth Support
Coffs Harbour, NSW
02.2007 - 12.2012
- Attended court hearings related to cases involving clients when necessary or requested by supervisor.
- Provided crisis intervention services when needed in order to help deescalate difficult situations.
- Established strong rapport with clients by creating an environment where they feel safe expressing themselves.
- Maintained accurate records of client contacts including notes on conversations and referrals made.
- Provided one-on-one support to vulnerable youth by facilitating activities and monitoring progress.
Education
Certificate III And Certificate IV - School Based Education Support
Institute of Teacher Aide Courses
Brisbane, QLD08-2024
Bachelor of Education (Primary) -
Swinburne Online
01-2023
Certificate III - Refresher Business Administration
TAFE QLD
01-2016
Certificate III - Childcare Studies
Southern Cross University
Coffs Harbour, NSW01-2000
Skills
- Adaptability and Flexibility
- Complaint Handling
- Effective communication abilities
- Complex Problem-Solving
- Customer Assistance
- Product Knowledge
- Creative Thinking
- Effective Communication
- Teamwork and Collaboration
- Multitasking
Accomplishments
- Received a ‘Make a Difference’ award for exceptional duties at work.
- 2022 Community Volunteer of the Year for outstanding contributions to fundraising and community events.
- Highest fundraiser Flagstone State School has ever had.
References
References available upon request.
Timeline
Retail Assistant
School Locker
10.2023 - Current
P&C President
Flagstone State School
01.2020 - Current
Project Manager’s Assis, Admin, Purchasing Officer
Coastal Energy
08.2016 - 01.2020
Indigenous Youth Support
Wundarra Youth Support
02.2007 - 12.2012
Certificate III And Certificate IV - School Based Education Support
Institute of Teacher Aide Courses
Bachelor of Education (Primary) -
Swinburne Online
Certificate III - Refresher Business Administration
TAFE QLD
Certificate III - Childcare Studies
Southern Cross University
Similar Profiles
Isabel WhitelawIsabel Whitelaw
Retail Sales at School LockerRetail Sales at School Locker
Wendy SawanWendy Sawan
National Sales Manager at School LockerNational Sales Manager at School Locker
Lyndall FordLyndall Ford
Retail Sales Associate at The School LockerRetail Sales Associate at The School Locker