Kelli Holtham
Rothwell
Summary
Qualified and reliable care worker with a Certificate III in Individual Support (Ageing & Disability) and hands-on experience supporting residents during placement at BallyCara. Brings a strong foundation in personal care, infection control, mobility assistance, and safety procedures. Combines practical training with more than ten years of administrative experience managing schedules, records, and client communication in professional office environments. Committed to providing respectful, person-centred care that promotes comfort, dignity, and wellbeing for every individual supported.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Student Placement (Certificate III Individual Support)
BallyCara
11.2025 - 11.2025
- Delivered personal care and mobility support to aged care residents, ensuring dignity, comfort, and adherence to individualised care plans throughout each shift.
- Applied infection control and safe manual handling techniques during all resident interactions, reducing risk of injury and maintaining compliance with facility safety standards.
- Supported residents with meal preparation, feeding, and engagement in recreational and therapeutic activities, contributing to their emotional and physical wellbeing.
- Worked collaboratively with nurses and care staff to monitor resident needs, report changes in condition promptly, and uphold BallyCara’s person-centred care standards.
Personal Assistant
Isosvist
12.2019 - 08.2022
- Managed daily administrative operations across departments, including inbox organisation, calendar management, and workflow coordination to maintain consistent communication and timely task delivery.
- Processed payroll data and prepared monthly invoices and financial summaries using Xero and Hubdoc, ensuring accuracy and meeting internal reporting deadlines.
- Coordinated complex travel arrangements for executives, securing flights, accommodation, and itineraries that balanced cost efficiency with schedule demands.
- Recorded and distributed meeting minutes, organised digital filing systems, and maintained documentation archives to ensure transparency and reliable record access.
Planned Career Break – Maternity Leave
11.2015 - 08.2019
- Managed all aspects of household coordination and caregiving for two children, ensuring structured routines, safety, and continuity of care in a home environment.
- Oversaw budgeting, scheduling, and health-related appointments with attention to organisation and record accuracy.
- Completed Certificate III in Individual Support (Ageing & Disability) through Sage Education to prepare for a career transition into the aged care and disability support sector.
- Maintained up-to-date professional certifications including First Aid and CPR, NDIS Worker Screening, and Blue Card, ensuring readiness to meet employment compliance requirements.
Administration Assistant
Northside Corporate Services
01.2010 - 2015
- Provided administrative and reception support by managing client calls, correspondence, and document organisation to maintain professional service standards.
- Recorded expenses and maintained accounting records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported scheduling and coordination between office staff, clients, and service providers to ensure timely completion of daily operational tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Certificate III - Individual Support (Ageing & Disability)
Sage Education
Queensland11-2025
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Hervey Bay State High School
01.2003
Skills
- Personal Care
- Manual Handling
- Documentation & Reporting
- Communication Skills
- Aged & Disability Support
- Patient Mobility Assistance
- Time Management
- Record Maintenance
- Infection Control
- Person-Centred Care
- Team Collaboration
- Scheduling & Administration
Certification
- Certification in HLTAID011 (Provide First Aid) and HLTAID009 (CPR)
- Completed NDIS Worker Screening Check
- QLD Blue Card for Working With Children
- Current National Police Check
- Fully vaccinated for COVID-19
- Valid Full Drivers License
- Completed Manual Handling Training in Aged Care
Timeline
Student Placement (Certificate III Individual Support)
BallyCara
11.2025 - 11.2025
Personal Assistant
Isosvist
12.2019 - 08.2022
Planned Career Break – Maternity Leave
11.2015 - 08.2019
Administration Assistant
Northside Corporate Services
01.2010 - 2015
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Hervey Bay State High School
Certificate III - Individual Support (Ageing & Disability)
Sage Education