Kelli Anne Keating

• As the Media Operations Supervisor at Network Seven, I oversee the day-to-day technical and operational aspects of media content management, ensuring seamless broadcast and digital distribution. My role bridges the gap between programming, production, and transmission teams, with a strong focus on accuracy, efficiency, and broadcast integrity.
• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks for on air broadcast news and sport productions.
• Maintain open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Conduct regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Enhance team productivity by providing ongoing training, coaching, and mentoring to staff members.
• Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
• Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
• Developed and implemented training program for new hires, accelerating their time to full productivity.

• Indigenous Liaison Specialist
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes. Including multiple events in school.
• Controlled costs to keep business operating within budget and increase profits.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled events for large projects. 'Hospital Heroes ' Portrait Gallery - Government House Garden party - In House app and game development and delivery - Early development Hospital Mural
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.

Senior media operator for productions:

• Led implementation of best practices to support customer service satisfaction initiatives.
• Utilised computer databases to locate library materials.
• Media Distribution
• Strategic Planning
• 
  

House of Wellness

Armchair Experts

News Library Archive

The Front Bar

AFL Season

Work as part of the PMY's Managed Services team to deliver excellent outcomes and creativity around operation of IPTV Management Software. including Cisco Vision. Coordinate Etihad Stadium IPTV screen programming for event days.

• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organised documentation systems and updating records accurately as needed.
• Gathered and organised materials to support operations.

Senior Multimedia Program Producer - Big Screen program and Events Producer. Atrium screen and soundscape management

.

• Managed internal resources efficiently by allocating tasks according to team strengths while closely monitoring progress.
• Evaluated past programs to identify areas of improvement and implement necessary changes for increased success.
• Provided exceptional customer service to event attendees by addressing concerns promptly and professionally throughout the planning process and during the event itself.
• Improved audience engagement for live events through the implementation of interactive elements and creative formats.