Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellie Bate

Dimboola

Summary

A very well organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and with a high level of medical experience.

Overview

28
28
years of professional experience

Work History

Medical Receptionist

Graceland Medical Clinic
06.2024 - Current


  • Delivered high quality administrative and customer service.
  • Excellent communication skills while greeting patients & visitors daily in a welcoming and friendly manner and also showed empathy and compassion to patients.
  • High level of patient confidentiality.
  • Daily data entry of patients details.
  • Daily answering of phones, emailing, scanning and scheduling and confirming daily appointments for diagnostic, surgical & consultation services.
  • Daily Invoicing, acccounts receivable, accounts payable for Medicare Easy Claims, Veterans Affairs, Work Cover Accounts and Inpatient invoices.
  • Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
  • Managed electronic health records, maintaining accuracy and confidentiality of patient information.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
  • Assisted healthcare providers with administrative tasks, enhancing overall clinic workflow efficiency.
  • Implemented process improvements to streamline front desk operations and reduce patient check-in times.
  • Helped patients complete necessary medical forms and documentation.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Cattle Feedlot Assistant

Harmony Agricultural Food & Co (Dimboola Feedlot)
06.2018 - Current
  • Excellent communication
  • Livestock Care
  • Disease and Pest Management
  • Entering of cattle data.
  • Livestock handling.
  • Animal Behavior
  • Animal Breeding/IVF program.
  • Daily care of cattle and feedlot requirements.
  • Animal welfare.
  • Daily office work.
  • Entering of commodity dockets and scanning and emailing.
  • Weekly upkeep of feedlot yard and lawn maintenance .
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.

Medical Receptionist

Arafura Medical Clinic
04.2015 - 06.2016

-Delivered high quality administrative and customer service.

- Excellent communication skills while greeting patients & visitors daily in a welcoming and friendly manner and also showed empathy and compassion to patients.

-High level of patient confidentiality.

-Daily data entry of patients details.

-Daily answering of phones, emailing, scanning and scheduling and confirming daily appointments for diagnostic, surgical & consultation services.

-Daily Mail Drop offs and pickups.

-Managing of staff, staff rosters and timesheets.

-Typing of medical reports via dictation.

-Filing of medical records.

-Daily Invoicing, acccounts receivable, accounts payable, monitoring of petty cash and daily end of day report and banking.

-Medicare and Veteran Affairs claims and batching.

-Managed Insurance claims.

-ECG’s and monitoring of patients INR’s.

-High level of computer skills.

Radiology Medical Receptionist

North Queensland Xray Sevices
02.2013 - 05.2014

Delivered high quality administrative and customer service.

- Excellent communication skills while greeting patients & visitors daily in a welcoming and friendly manner and also showed empathy and compassion to patients.

-High level of patient confidentiality.

-Daily data entry of patients details.

-Daily answering of phones, emailing, scanning and scheduling and confirming daily appointments for diagnostic, surgical & consultation services.

-Correlating of Xray,Ultrasound, MRI, CT films and discs.

-Assisting with medical procedures with radiologists and sonographers.

-Data entry and dispersing of Bone Density & Nuclear Medicine reports.

-Daily Mail Drop offs and pickups.

-Managing of staff, staff rosters and timesheets.

-Typing of medical reports via dictation.

-Filing of medical records.

-Daily Invoicing, acccounts receivable, accounts payable, monitoring of petty cash and daily end of day report and banking.

-Medicare and Veteran Affairs claims and batching.

-Managed Insurance claims.

-High level of computer skills and competent user of radiology computer programs.

Medical Receptionist

Lime Dental
04.2010 - 12.2011

Delivered high quality administrative and customer service.

- Excellent communication skills while greeting patients & visitors daily in a welcoming and friendly manner and also showed empathy and compassion to patients.

-High level of patient confidentiality.

-Daily data entry of patients details.

-Daily answering of phones, emailing, scanning and scheduling and confirming daily appointments for dental procedures.

-Daily Mail Drop offs and pickups.

-Typing of medical reports via dictation.

-Filing of medical records.

-Daily Invoicing, acccounts receivable, accounts payable, monitoring of petty cash and daily end of day report and banking.

-Medicare and Veteran Affairs claims and batching.

-Managed Insurance claims.

-Correlating of Xrays.

-High level of computer skills.

Waitress/Shop Attendant

Roebuck Plains Roadhouse
09.2008 - 04.2010
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.

Radiology Medical Receptionist

Lime Radiology
09.2008 - 04.2010

-Delivered high quality administrative and customer service.

- Excellent communication skills while greeting patients & visitors daily in a welcoming and friendly manner and also showed empathy and compassion to patients.

-High level of patient confidentiality.

-Daily data entry of patients details.

-Daily answering of phones, emailing, scanning and scheduling and confirming daily appointments for diagnostic, surgical & consultation services.

-Correlating of Xray,Ultrasound, MRI, CT films and discs.

-Assisting with medical procedures with radiologists and sonographers.

-Data entry and dispersing of Bone Density.

-Daily Mail Drop offs and pickups.

-Typing of medical reports via dictation.

-Filing of medical records.

-Daily Invoicing, acccounts receivable, accounts payable, monitoring of petty cash and daily end of day report and banking.

-Medicare and Veteran Affairs claims and batching.

-Managed Insurance claims.

-High level of computer skills and competent user of radiology computer programs.

Radiology Medical Receptionist

Sunraysia Medical Imaging - IMED Radiology
11.1997 - 09.2008

Delivered high quality administrative and customer service.

- Excellent communication skills while greeting patients & visitors daily in a welcoming and friendly manner and also showed empathy and compassion to patients.

-High level of patient confidentiality.

-Daily data entry of patients details.

-Daily answering of phones, emailing, scanning and scheduling and confirming daily appointments for diagnostic, surgical & consultation services.

-Correlating of Xray,Ultrasound, MRI, CT films and discs.

-Assisting with medical procedures with radiologists and sonographers.

-Data entry and dispersing of Bone Density & Nuclear Medicine reports.

-Daily Mail Drop offs and pickups.

-Managing of staff, staff rosters and timesheets.

-Typing of medical reports via dictation.

-Filing of medical records.

-Daily Invoicing, acccounts receivable, accounts payable, monitoring of petty cash and daily end of day report and banking.

-Medicare and Veteran Affairs claims and batching.

-Managed Insurance claims.

-High level of computer skills and competent user of radiology computer programs.

Education

Certificate Of Administration -

Breast Screen Australia
Melbourne, VIC
2008

Certificate I, II & III - Business Administration

Sunraysia Institute of TAFE
Mildura, VIC
2000

Year 12 VCE -

Red Cliffs Secondary College
Red Cliffs, VIC
1996

Skills

  • Outpatient and Patient Procedures
  • Organisation and Time Management
  • Medical Records Verification
  • Data Entry Software
  • Front Desk Operations
  • Scheduling Tests and Procedures
  • Patient Database Maintenance
  • Patient Referral
  • Medical Billing and Coding
  • Patient Reception Management

Timeline

Medical Receptionist

Graceland Medical Clinic
06.2024 - Current

Cattle Feedlot Assistant

Harmony Agricultural Food & Co (Dimboola Feedlot)
06.2018 - Current

Medical Receptionist

Arafura Medical Clinic
04.2015 - 06.2016

Radiology Medical Receptionist

North Queensland Xray Sevices
02.2013 - 05.2014

Medical Receptionist

Lime Dental
04.2010 - 12.2011

Waitress/Shop Attendant

Roebuck Plains Roadhouse
09.2008 - 04.2010

Radiology Medical Receptionist

Lime Radiology
09.2008 - 04.2010

Radiology Medical Receptionist

Sunraysia Medical Imaging - IMED Radiology
11.1997 - 09.2008

Certificate Of Administration -

Breast Screen Australia

Certificate I, II & III - Business Administration

Sunraysia Institute of TAFE

Year 12 VCE -

Red Cliffs Secondary College
Kellie Bate