Summary
Overview
Work History
Education
Certification
Timeline
TruckDriver

Kellie Harvey

Warracknabeal,VIC

Summary

Professional with strong culinary skills and passion for crafting high-quality pizzas. Demonstrated ability to master dough preparation, topping selection, and baking techniques. Known for effective teamwork, flexibility, and consistent delivery of excellent results. Dependable, adaptable, and focused on maintaining high standards in fast-paced kitchen environment.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pizza Maker

Jims Takeaway
01.2019 - 08.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
  • Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Managed inventory effectively, reducing food waste and controlling costs for the business.
  • Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
  • Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
  • Implemented creative problem-solving techniques when faced with equipment malfunctions or unexpected challenges during busy shifts.
  • Contributed to menu development by suggesting innovative pizza toppings combinations.
  • Ensured all pizzas met visual and taste standards before serving, guaranteeing customer satisfaction.
  • Enhanced dining experience by expertly crafting traditional and custom pizza orders.
  • Increased repeat customer base with consistently high-quality pizza preparation.
  • Streamlined pizza-making process, reducing wait times for customers.
  • Trained new staff in pizza-making techniques, elevating overall team performance.
  • Collaborated with team members to introduce new pizza flavors, meeting diverse customer preferences.
  • Implemented system for tracking ingredient usage to minimize waste.
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Maintained high standards of kitchen hygiene, ensuring clean and safe working environment.
  • Mastered use of pizza oven, resulting in perfectly baked pizzas each time.
  • Kept abreast of latest trends in pizza and Italian cuisine, enhancing menu diversity.
  • Resolved any kitchen issues swiftly, minimizing disruption to service.
  • Adapted quickly to custom orders, demonstrating flexibility and culinary creativity.
  • Participated in local food events, promoting restaurant and attracting new customers.
  • Fostered positive team environment, encouraging open communication and efficiency.
  • Managed inventory levels to prevent shortages or excess, optimizing ingredient freshness.
  • Assisted in managing food cost by optimizing ingredient usage and pizza portioning.
  • Monitored food safety compliance, adhering to strict health regulations.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Followed company recipes and production standards to satisfy customers.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles, and cleaning floors during slow periods.
  • Trained and assisted new kitchen staff members.
  • Received and stored food supplies, raw materials and other ingredients.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Communicated with management on food inventory stock to request order placement.
  • Monitored food temperatures to meet quality and safety standards.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Suggested actionable improvements to streamline training procedures.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.

Home Care Aide

Yarriambiack Shire Council
01.2010 - 01.2012
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
  • Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
  • Enhanced patient comfort by providing attentive and personalized home care services.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided transportation and appointments management.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Developed individual care plans for clients based on specific needs.
  • Followed nutritional plans to prepare optimal meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.

House Keeper

Country Roads Motel
01.2005 - 01.2008
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Polished fixtures to achieve professional shine and appearance.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Cleaner

Caravan Park Motel
01.2004 - 01.2005
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Checkout Operator

Fishers Iga
01.2002 - 01.2003
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Restocked and organized merchandise in front lanes.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
  • Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Approached every question or concern with calm and level-headed approach.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.

Pizza Maker

Jims Take Away
01.2001 - 01.2003
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
  • Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Managed inventory effectively, reducing food waste and controlling costs for the business.
  • Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
  • Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
  • Implemented creative problem-solving techniques when faced with equipment malfunctions or unexpected challenges during busy shifts.
  • Managed inventory levels to prevent shortages or excess, optimizing ingredient freshness.
  • Increased repeat customer base with consistently high-quality pizza preparation.
  • Streamlined pizza-making process, reducing wait times for customers.
  • Kept abreast of latest trends in pizza and Italian cuisine, enhancing menu diversity.
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Monitored food safety compliance, adhering to strict health regulations.
  • Trained new staff in pizza-making techniques, elevating overall team performance.
  • Participated in local food events, promoting restaurant and attracting new customers.
  • Collaborated with team members to introduce new pizza flavors, meeting diverse customer preferences.
  • Ensured all pizzas met visual and taste standards before serving, guaranteeing customer satisfaction.
  • Fostered positive team environment, encouraging open communication and efficiency.
  • Contributed to menu development by suggesting innovative pizza toppings combinations.
  • Assisted in managing food cost by optimizing ingredient usage and pizza portioning.
  • Enhanced dining experience by expertly crafting traditional and custom pizza orders.
  • Adapted quickly to custom orders, demonstrating flexibility and culinary creativity.
  • Implemented system for tracking ingredient usage to minimize waste.
  • Mastered use of pizza oven, resulting in perfectly baked pizzas each time.
  • Maintained high standards of kitchen hygiene, ensuring clean and safe working environment.
  • Resolved any kitchen issues swiftly, minimizing disruption to service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Operated grills, fryers and ovens to cook food items.
  • Followed company recipes and production standards to satisfy customers.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles, and cleaning floors during slow periods.
  • Trained and assisted new kitchen staff members.
  • Received and stored food supplies, raw materials and other ingredients.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Communicated with management on food inventory stock to request order placement.
  • Monitored food temperatures to meet quality and safety standards.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.

Cleaner

Kelmac
01.2000 - 01.2003
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Education

Kerang Technical High School
Kerang, VIC

Certification

CHC 30308 Certificate 3 IN HOME AND COMMUNITY CARE

Timeline

Pizza Maker

Jims Takeaway
01.2019 - 08.2021

Home Care Aide

Yarriambiack Shire Council
01.2010 - 01.2012

House Keeper

Country Roads Motel
01.2005 - 01.2008

Cleaner

Caravan Park Motel
01.2004 - 01.2005

Checkout Operator

Fishers Iga
01.2002 - 01.2003

Pizza Maker

Jims Take Away
01.2001 - 01.2003

Cleaner

Kelmac
01.2000 - 01.2003

Kerang Technical High School
Kellie Harvey