Kellie Ivey
Brisbane
Summary
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 25 years experience in the Education Department.
Overview
25
25
years of professional experience
Work History
Administration Officer
Nundah State School
01.2018 - Current
- Excellent Customer Service, being the first point of contact to parents / students / visitor enquiries and greeting them with courtesy, addressing inquiries professionally and in a timely manner.
- Student enrolments, Student attendance, late arrivals & early departures, office duties including but not limited to; answering phone, screened incoming calls and transferred calls to the appropriate person, taking messages, photocopying, creating new timetable in OneSchool, Performing other duties as directed by the Principal, Deputy Principals & Business Manager
- HR paperwork, Submitting Roster Variations, Teacher appointments, staff leave, checking of timesheets. Assisting colleagues through regular communication and assistance.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Supporting Deputy Principal’s with sourcing & booking TRS via Tracer
- Attending to facilities within the school, producing Work Area Access Permits on BEMIR.
Teacher Aide (Front Office)
Tullawong State High School
05.2017 - 12.2017
- Excellent Customer Service (Parents/Students/Visitors), developing strong relationships with colleagues by maintaining open lines of communication. Office duties, answering telephone, student services, data entry, First Aid, filing, photocopying, mailing, restock of office supplies.
Teacher Aide (Front Office)
Deception Bay State High School
03.1999 - 05.2017
- Excellent Customer Service (Parents/Students/Visitors, working collaboratively with administration staff, teachers, parents & students to develop strong working relationships to maintain a supportive work environment. General office duties, answering telephone, student services, timetabling, data entry (One School), First Aid, filing, photocopying, student attendance, student suspensions, staff supervisions.
Youth Support Coordinator
Deception Bay State High School
01.2014 - 01.2016
- Supporting & assisting students with housing requirements
- Assisting students to access Centrelink payments
- Supporting students to re-engage back into a successful school environment
- Assisting students with emotional issues
- Referring students to external support agencies as required
- Liaising with external agencies to facilitate holistic student support
- Working with students to reach better outcomes in their personal lives
- Assisting and supporting families
- Working with fellow support staff members to support students within the school.
Skills
- Customer service
- Administration Support
- Data Entry
- File Management
- Participate collaboratively as a team member
- Certificate III in Education (Office)
- First Aid Certificate
- Ability to work under pressure
- Punctual
- Strong Interpersonal skills
- Fast and accurate hands on learner
- Well-developed customer service skills
- Excellent communication skills including written and oral, polite and courteous to colleagues and clients
- Dedication to working collaboratively with others as part of a team and ability to work unsupervised
- Works efficiently & effectively with people from diverse backgrounds & cultures
- Attention to detail
- Commitment to meet deadlines
- Demonstrated ability to follow Workplace Health & Safety Procedures & Workplace Code of Conduct and Student Protection policies
References
- Jane Newman, 0404 051 437, jnewm52@eq.edu.au
- Shona Arneil, Principal, Windsor State School, 0429 981 285, sarne1@eq.edu.au
- Kate Swete Kelly, Deputy Principal, Nundah State School, 0408 880 490, kswet1@eq.edu.au
- Lynley Williams, Head of Curriculum, Craigslea State School, 0408 070 218, lwill43@eq.edu.au
Timeline
Administration Officer
Nundah State School
01.2018 - Current
Teacher Aide (Front Office)
Tullawong State High School
05.2017 - 12.2017
Youth Support Coordinator
Deception Bay State High School
01.2014 - 01.2016
Teacher Aide (Front Office)
Deception Bay State High School
03.1999 - 05.2017
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