Kellie Juhas
Summary
Compassionate Disability Support Worker with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
13
13
years of professional experience
Work History
Disability Support Worker
Self Employed Services
08.2021 - Current
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in-home setting.
- Preserved and prepared reports and treatment records.
- Assessed risk factors of patients and made referrals for further services.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Developed partnerships with community organizations to expand services and referrals.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Developed individual treatment plans and provided counselling to patients.
- Drove clients safely to social activities and appointments.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Completed psychosocial evaluations and needs assessments.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Participated in clinical supervision to maintain professional development.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Collaborated with healthcare providers to drive continuity of care.
- Conducted in-home visits to provide supportive services.
Chaperone
Palladium Private
10.2021 - 08.2023
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Commercial and Residential Cleaner
Kellie's Cleaning Services
03.2011 - 04.2022
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Supervised supplies in inventory and submitted reorder requests.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
- Organized and used industrial cleaning products following strict safety procedures.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
- Improved the appearance of residential properties, leading to increased property value and marketability.
- Handled equipment, chemicals, and materials properly and with caution.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.
- Took pride in contributing to the creation of welcoming living and working spaces, boosting client morale and satisfaction.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Education
Diploma of Counselling - Counselling
TAFE Queensland
Mooloolaba, QLD12.2023
Diploma of Community Services - Family And Community Services
TAFE Queensland
Mooloolaba, QLD06.2022
Skills
- Independent Living Support
- Admitting processes
- Transportation Assistance
- Family liaison
- Assessing needs
- Client Confidentiality
- Recordkeeping proficiency
- Client Education
- Community Health Services
- Negotiation and Persuasion
- Critical Thinking
- Emotional Support
- Counselling
- Conflict Negotiation
- Crisis Resolution
Timeline
Chaperone
Palladium Private
10.2021 - 08.2023
Disability Support Worker
Self Employed Services
08.2021 - Current
Commercial and Residential Cleaner
Kellie's Cleaning Services
03.2011 - 04.2022
Diploma of Counselling - Counselling
TAFE Queensland
Diploma of Community Services - Family And Community Services
TAFE Queensland
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