Kellie Kumar
Bulgun
Summary
Talented Support Worker focused on improving client lives through high-quality support, dedication to forming trusting relationships, and advocating for best interests of clients. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience serving community by providing guidance for clients in need. Available to work during school hours.
Overview
17
17
years of professional experience
Work History
Support Worker
Self-employeed
07.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
Cleaner
Self-employeed
04.2023 - 02.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Payroll Officer
S NAYYAR PTY LTD
04.2016 - 09.2021
- Generated relevant paperwork and payroll reports
- Managed payroll for temporary and hourly employees
- Assisted with audits by preparing accounts and providing information
- Responded to requests for information as company expert on payroll operations
- Entered correct records into Xero and added additional adjustments as required
- Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information
- Utilized Xero to manage personnel payroll information
- Managed Payroll and time and attendance systems
- Responded to employee inquiries regarding payroll and timekeeping
- Accurately processed data, validation and transmission for weekly and sales payrolls
- Processed new employee paperwork and entered information into payroll system
Labor Worker
Robson's Bananas
10.2012 - 02.2013
- Measured, weighed and counted products and materials
- Assembled, lined and padded cartons
- Loaded materials and products into package processing equipment
Food Service Worker
KFC
02.2012 - 09.2012
- Maintained order and cleanliness of work areas to conform with health codes
- Followed staff performance and service standards to deliver consistent and positive customer experiences
- Received food orders from individuals and explained offerings
- Followed food safety regulations pertaining to sanitization, food handling and storage
- Operated cash register to process cash, and credit card transactions
- Set up, restocked and cleaned dining areas
- Mopped floors, and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area
- Kept customer and food preparation areas clean and well-organized
- Completed opening, closing shift change tasks by following company guidelines
Store Supervisor
IGA
01.2010 - 02.2012
- Dealt with customer complaints and rectified product and service issues
- Coordinated restocks to keep retail displays organized and full for customers
- Supervised work of cashiers, training new team members and monitoring performance
- Handled customer transactions and balanced cash drawers
- Supervised cash drawer balances and deposits of store receipts
- Prepared and submitted nightly bank deposits
- Received store deliveries and transported items to correct facility locations
- Trained new team members in cash register operation, stock procedures and customer services
Checkout Operator
Foodworks
01.2008 - 01.2010
- Helped with purchases and signed customers up for rewards program
- Balanced daily transactions with accurate closing processes
- Learned roles of other departments to provide coverage and keep store operational
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Verified customer age requirements for tobacco purchases
Education
High School Diploma -
Isis District State High School
11.2011
Skills
- Documentation requirements
- Recordkeeping skills
- Data entry abilities
- Numeracy skills
- Computer competency
- Client assistance
- Personalized support
- Appointment scheduling
Timeline
Support Worker
Self-employeed
07.2023 - Current
Cleaner
Self-employeed
04.2023 - 02.2024
Payroll Officer
S NAYYAR PTY LTD
04.2016 - 09.2021
Labor Worker
Robson's Bananas
10.2012 - 02.2013
Food Service Worker
KFC
02.2012 - 09.2012
Store Supervisor
IGA
01.2010 - 02.2012
Checkout Operator
Foodworks
01.2008 - 01.2010
High School Diploma -
Isis District State High School
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