Kellie Mannering
Melbourne,VIC
Summary
Highly motivated individual with experience in office management, payroll, and accounts management. Able to deliver exceptional customer service and advocacy while maintaining a strong work ethic and adaptability. Adept in both independent and team environments, and the ability to quickly master new skills and software programmes.
Overview
35
35
years of professional experience
Work History
Finance and Administration Manager
Trevillian Signs
Oakleigh South, Vic
09.2014 - 03.2026
- Coordinated office activities to ensure efficiency
- Managed daily operations and workflow for sign production and installation
- Managed accounts payable and accounts receivable ensuring timely payments and accurate records
- Processed payroll, STP and superannuation
- Conducted bank reconciliations to maintain precise financial statements
- Served as the primary point of contact for customers and suppliers
- Maintained accurate EOFY, general ledger and quarterly BAS submissions
- Organised, prepared and allocated daily job sheets for installation/removal and delivery of signage and signage supplies
- Developed and maintained filing systems for important documentation
- Assessed customer requirements to provide timely and effective support
- Maintained positive working relationships with fellow staff and management
- Ensured the security and confidentiality of sensitive information
McCafe Coordinator
McDonald's
Berwick, Berwick South, Hampton Park, Vic
06.2008 - 11.2011
- Managed McCafé operations at three locations, optimizing service quality and efficiency
- Trained employees on best practices, enhancing overall team productivity, communication and customer service
- Conducted reviews of employees' work to ensure compliance with quality standards and company policies and procedures
- Controlled inventory to ensure timely ordering of necessary supplies
- Monitored food safety protocols
- Collaborated with management to resolve employee performance and scheduling issues
Recreation Coordinator
OzChild
Mornington / Dandenong, Vic
03.2002 - 06.2008
- Coordinated and implemented recreational programs for children and adolescents with disabilities, aimed at enhancing independence, community inclusion and socialisation
- Recruited and trained staff and volunteers on best practices
- Managed logistics for recreational respite
- Evaluated programs to identify areas for improvement
- Developed strong relationships with participants and their families/guardians, fostering trust and communication
- Maintained detailed attendance and participant records
- Provided support including personal care, medication administration, mobility, communication and behaviour management
- Adhered to strict confidentiality when handling sensitive health information
Disability Respite Roster Coordinator
Bayside City Council / Mecwa Care
Sandringham / Malvern, Vic
10.1999 - 03.2002
- Coordinated tailored in-home respite services for families of children and young adults with disabilities
- Managed staffing and scheduling
- Allocated tasks to disability support workers based on their expertise and availability
- Communicated schedule updates promptly
- Maintained accurate records of client interactions, services provided, and employee attendance
- Entered employee information accurately into a computerised roster system for streamlined operations
- Participated in team meetings to discuss strategies for improving program outcomes
Disability Support Worker
DHS / CSV
South Eastern/Northern/Eastern suburbs of Melbourne, Vic
01.1991 - 02.1998
- Provided tailored support to individuals with physical, intellectual, and behavioural disabilities
- Implemented individualised support plans based on client needs and goals
- Facilitated activities of daily living, medical care, community engagement, and social participation
- Assisted clients with communication, mobility and personal care
- Delivered emotional support to clients, strengthening resilience and overall well-being
- Monitored client progress and documented changes to enable timely interventions and optimise support
- Collaborated with families, medical professionals, and therapists to ensure comprehensive care
- Maintained compliance with disability policies in service delivery
Education
Cert IV - Shift Management
McDonald's
Collingwood, VIC01-2012
Cert IV - Disability Studies
Holmesglen Institute of TAFE
Melbourne, VIC01-1992
HSC -
Eden High School
Eden01-1988
Skills
- Xero
- Microsoft Office suite
- Office documentation
- Data reporting
- Time management
- Attention to detail
- Active communication
- Payroll and accounts management
- Bank reconciliation
- Project coordination
- Customer service
- Client support
- Service management
- Needs assessment
- Team collaboration
- Staff development
Affiliations
- My son, daughter, and fur babies are my greatest privilege and priority, and the most important part of my life.
- Passionate about cancer awareness, advocacy, and supporting others in navigating complex healthcare systems.
- Volunteer animal foster carer with the Lost Dogs Home, with a strong passion for animal welfare and responsible pet ownership.
- Avid AFL supporter and attendee of both national, Victorian, and local league matches.
- Enjoy live music, movies, trivia, and game nights.
Timeline
Finance and Administration Manager
Trevillian Signs
09.2014 - 03.2026
McCafe Coordinator
McDonald's
06.2008 - 11.2011
Recreation Coordinator
OzChild
03.2002 - 06.2008
Disability Respite Roster Coordinator
Bayside City Council / Mecwa Care
10.1999 - 03.2002
Disability Support Worker
DHS / CSV
01.1991 - 02.1998
Cert IV - Shift Management
McDonald's
Cert IV - Disability Studies
Holmesglen Institute of TAFE
HSC -
Eden High School