Kellie Marshall

• Organise board and subcommittee meetings; record and circulate minutes and supporting documentation.
• Coordinate the Chairperson's correspondence, travel, meetings, advocacy, and media engagements.
• Manage diaries, travel, and correspondence for 3 senior executives.
• Prepare high-level documents for government submissions and grants.
• Plan and execute 6 industry events, and functions, and maintain budgets.
• Coordinate meetings and circulate agendas and minutes for internal and external stakeholders.
• Manage an office and meeting room for 12 staff.

Owner and operator of an administrative contracting service, which offers small businesses an array of services such as:

• Diary management, meeting coordination, travel management, and event planning.
• Managed compliance, document control, and database organization for small businesses.
• Provided medical administration.
• Design and introduce new systems and standard operating procedures to small businesses.

Comprehensive promotion of Travel Indochina’s group and private travel products and services to the travel industry within Australia

• Cultivate rapport, build, and maintain key client relationships to successfully increase sales as well as the wholesale presence for the company.
• Research and strategically plan prospect introductions and sales presentations; face-to-face and over the phone
• Represent Travel Indochina at various trade shows/training events and functions
• Manage all complaints as they arise; Ensure all data is accurately recorded and input into the in-house CRM; adhere to internal protocols
• Collate and distribute various correspondence, presentations, and pricing plans to clients
• Comprehensive management of the Victorian budget and expenditure
• Provide destination and product training to agents and potential travelers via presentations and information evenings
• Manage call patterns, pipeline sales, and sales diaries
• Manage and distribute weekly sales reporting.