Hardworking and reliable with a strong ability in communicating with individuals of all walks of life. Highly organized, detailed orientated as well as proactive and punctual with a team-orientated mentality. A people person who cares about others and driven to succeed in any role that is given. Excellent customer service skills. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
A certificate in Medical Administration with a background in the health care sector
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Life Without Barriers
05.2023 - Current
Provide support, guidance and feedback to improve clients' quality of life
Assist clients with grocery shopping, meal planning and preparation and cleaning
Arrange or provide client transportation for errands, appointments, or recreational enrichment
Kept clients on-track with treatment and care plans, continuously monitoring and evaluating successes
Refer patients to community resources to assist in recovery from mental or physical illness and to provide access to services
Monitor client needs and reported changes to facilitate adjustments
Maintain accurate and updated client records in [Software].
Documented client progress and communicated updates to relevant team members
Monitored clients physical and mental health for changes or concerning symptoms
Business Manager
Silver City Motors
06.2022 - 06.2023
Providing finance and Insurance products to customers
Receipting of deposits and payments to finalize sales transactions
Selling warranties
Overseeing all financial and legal aspects of sales process
Producing and printing sensitive documentation
Providing Finance and Insurance to remote clients for 2 Dealerships
Abiding by strict confidentiality rules with handling sensitive and private information given by customers
Recording monthly figures for sales and finance and increasing finance revenue
Providing finance quotes for rural customers via phone and email
Recording of all monthly commissions.
Filing, data entry and record keeping of private and sensitive documentation
Dispensary Manager
Good Price Pharmacy Warehouse
11.2016 - 04.2022
Packing of webster packs
Oversaw, monitored and managed daily dispensary operations with focus on exceptional care delivery
Coordinated with suppliers to place orders for new inventory as needed
Navigating and proficient use of dispensary system linked to medicare
Communicate effectively with doctors to resolve prescription discrepancies
Worked successfully with a diverse group of co-workers to accomplish goals and address issues related to products and services
Filing, data entry and record keeping of private documentation and sensitive information
Dispensed medications to patients in accordance with pharmacist orders
Greeted customers and answered questions regarding personal medications or over the counter pharmacy products
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages
Handled over 400-500 prescription fills daily
Executed opening and closing duties, including preparation of dispensary, med advisor orders getting filled, NDSS requirements for patients as well as the organization of Project Stop records are followed to direction
Prioritized and organized tasks to efficiently accomplish service goals
Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Certificate -
Willyama High School
Broken Hill, New South Wales
Skills
Certificate in Medical Administration
Excellent verbal and written communication skills
Excellent time management and organizational skills
Professional telephone manner
Experience in dealing with diverse range of customers with a desire in helping everyone
Trustworthy, reliable and punctual
Ability to work alone or in a team environment
Quick learner with problem solving skills and eagerness to learn
Used to working in fast paced environments
Detail orientated and multitasker
Strong and outstanding customer service skills
Fast accurate typing skills
High Attention to detail
General clerical skills filing, data entry and record keeping