Summary
Overview
Work History
Education
Skills
References
Timeline
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Kellie McKenna

Warrnambool,VIC

Summary

Hard-working professional with a strong work ethic and exceptional communicator. Excellent organisational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience

Work History

Assistant In Nursing

Opal Healthcare
08.2023 - Current
  • Worked closely with management to provide effective assistance for over 86 clients specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Organised resources, records and personnel to accomplish aggressive targets.
  • Maximised staff performance by assisting with training, onboarding, and performance evaluations.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted manager in all aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Environmental Services Officer

South West Healthcare
11.2020 - 07.2023
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for organisation.
  • Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
  • Sterilisation of Pharmacy Cytotoxic rooms to minimalise contamination risks.

Professional Cleaner

THE ADVANCED GROUP
09.2019 - 10.2020
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
  • Service, clean, or supply restrooms
  • Gather and empty trash
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming
  • Follow procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
  • Notify managers concerning need for major repairs or additions to building operating systems
  • Requisition supplies or equipment needed for cleaning and maintenance duties
  • Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
  • Clean and polish furniture and fixtures
  • Dust furniture, walls, machines, or equipment.

Education

Diploma of Community Services Work -

SOUTH WEST TAFE
Warrnambool
12.2016

Skills

  • AUSLAN Sign language
  • Multitasking
  • Social worker
  • Certificate III Community Services Work
  • Certificate II in Business
  • Mental Illness helpline
  • Mental Health first aid Australia(Aboriginal and Torres Strait Islander Mental Health first aid
  • Applied suicide intervention skills (ASSIST)

References

  • Nichole Crispe: Lifestyle Consultant Opal Riverside Agecare

      Mobile:(040) 005-1654_-nicolecrispe@yahoo.com.au

Timeline

Assistant In Nursing

Opal Healthcare
08.2023 - Current

Environmental Services Officer

South West Healthcare
11.2020 - 07.2023

Professional Cleaner

THE ADVANCED GROUP
09.2019 - 10.2020

Diploma of Community Services Work -

SOUTH WEST TAFE

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