Kellie O’Dwyer
Torquay,VIC
Summary
I have always had an affiliation with water, it’s like my second Habitat.
Having a strong, dedicated history with the aquatic industry for over 20years, I have worked with numerous companies, councils and private clients.
I still take great pride in seeing clients succeed in the water and have successfully assisted/ taught individuals ranging from infants all the way to elderly, also inclusive of people with special needs.
I have managed many aquatic facilities throughout Australia, striving to adhere to ‘best practise’ regulations. Forming great associations with both staff and patrons, I am a team player, with great communication skills, a diligent worker, who can take direction but also self motivated to show initiative. I am office savvy and most importantly enthusiastic.
Overview
29
29
years of professional experience
Work History
Teachers Aide
Department of Education
Melbourne, Vic
02.2018 - 12.2023
- Helped maintain a safe learning environment for all students.
- Supervised student activities during recess, lunchtime, and other breaks.
- Collaborated with teachers to develop instructional plans that met individual needs of students.
- Provided support to students by monitoring their progress, answering questions, and helping with assignments.
- Performed clerical duties including filing paperwork and photocopying material.
- Participated in professional development workshops offered by school district.
- Monitored student behavior in the classroom, hallways, cafeteria, playground.
- Assisted teachers in preparing materials for instruction and classroom activities.
- Assisted with special projects such as organizing field trips or fundraising events.
- Answered phones and took messages when necessary.
- Prepared documents such as letters, memos, emails and forms as requested by teachers or administration staff.
- Maintained confidential records related to student performance and behavior issues.
- Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
- Organized classrooms and maintained supplies inventory.
- Supported classroom teachers by managing files, preparing materials and updating records.
- Supervised children on field trips to maintain safety and foster cultural learning experiences.
Centre Duty Manager/ Swim Teacher/Coach
YMCA, Belgravialeasure, NT Defenceforce, RLSSA
Melbourne And Northern Territory
03.1995 - 03.2004
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Assisted with recruitment processes when necessary, interviewing potential candidates.
- Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
- Developed and implemented strategies to improve customer service.
- Reviewed customer feedback surveys in order to identify areas for improvement.
- Conducted regular inspections of equipment and facilities in order to identify any maintenance needs.
- Ensured adherence to health and safety regulations throughout the premises.
- Maintained accurate records of staff attendance, sales figures and stock levels.
- Scheduled and organized daily shift rotations for a team of up to 15 employees.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Responded promptly to any emergency situations that arose during shifts.
- Implemented quality assurance measures in order to maintain high standards of service delivery.
- Created positive work environment for employees and delivered exceptional customer service.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Collaborated with upper management to improve productivity of operations.
Education
Associate of Arts - Certificate IV Disability
Ringwood Community House
Melbourne05-2019
Associate of Arts - Teacher Aide Education
Monash University
Melbourne 09-2017
Associate of Arts - First Aid/ Anaphylactic Training
St John’s Ambulance And Other Providers
Melbourne12-1994
Associate of Arts - Swim Teaching/Coaching
Austswim
Melbourne 08-1993
Skills
- Field Trip Supervision
- Student and parent relations
- Classroom Organization
- Assignment Grading
- Positive Reinforcement
- Special Education Support
- One-to-One Instruction
- Special Needs Support
- Teacher Support
- Class Monitoring
- Activity Assistance
- Student Engagement
- Lesson planning assistance
- Behavior Management
- Small Group Instruction
- Behavior monitoring
- Activity Development
Timeline
Teachers Aide
Department of Education
02.2018 - 12.2023
Centre Duty Manager/ Swim Teacher/Coach
YMCA, Belgravialeasure, NT Defenceforce, RLSSA
03.1995 - 03.2004
Associate of Arts - Certificate IV Disability
Ringwood Community House
Associate of Arts - Teacher Aide Education
Monash University
Associate of Arts - First Aid/ Anaphylactic Training
St John’s Ambulance And Other Providers
Associate of Arts - Swim Teaching/Coaching
Austswim
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