Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Kellie Scott-Hudson

Gold Coast

Summary

Dynamic professional with a proven track record at EMF Ply Ltd, excelling in training and development while enhancing member satisfaction. Adept at multitasking and fostering teamwork, I implemented innovative fitness programs that boosted client engagement and retention. Committed to delivering exceptional service and maintaining high standards in a fast-paced environment.

Overview

12
12
years of professional experience

Work History

Food and Beverage Attendant

Flying Bean Cafe
04.2024 - Current
  • Delivered exceptional customer service in fast-paced café environment.
  • Managed beverage preparation using espresso machines and blenders efficiently.
  • Assisted in maintaining cleanliness and organization of café workspace.
  • Trained new employees on menu items and service standards effectively.
  • Enhanced guest experience by addressing concerns and resolving issues promptly.
  • Developed relationships with regular customers, fostering loyalty and repeat business.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Established rapport with customers by providing friendly and attentive service.

Personal Assistant

First Class Pet Services
11.2020 - Current
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Informed vendors and contractors of client project requirements to foster client satisfaction.

Show Control Technician

Village Roadshow Theme Parks
02.2015 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Trained and shared own knowledge skills with new staff.
  • Ran show as Stage Manager/ Assistant Stage Manager and lighting technician.
  • Managed Cast and Crew behind scene while in past pass productions.
  • Problem solved under pressure.

Personal Trainer

Self Employed Services
02.2013 - Current
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise and stretching.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.

Health Club Manager

EMF Ply Ltd
10.2023 - 03.2024
  • Enhanced member satisfaction by implementing personalized fitness programs and tracking progress.
  • Increased club revenue by creating targeted marketing campaigns for membership sales and retention.
  • Managed daily operations for smooth functioning, including staff scheduling, facility maintenance, and budget management.
  • Reduced employee turnover by developing comprehensive training programs and fostering a supportive work environment.
  • Boosted client engagement with innovative group fitness classes and cutting-edge equipment offerings.
  • Developed strong relationships with members, providing exceptional customer service and addressing concerns promptly.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.

Education

Certificate 3 And 4 Fitness - Health And Fitness

National Health And Fitness Academy
GOLD COAST
08.2013

Skills

  • Training and Development
  • Multitasking Abilities
  • Written Communication
  • Good Telephone Etiquette
  • Teamwork and Collaboration
  • Self-Motivated
  • Flexible and Adaptable
  • Multitasking
  • Adaptability under pressure
  • Staff leadership
  • Meal prep
  • Safe food handling

Referees

Kylie Bennett

Owner and Operator @First Class Pet Services

0405511675

info@firstclasspetservices.com.au


James Tacey

Technical Supervisor @Australian Outback Spectacular

0417025031

James_tacey@vrtp.com.au


Toree Read

Training and Development Manager @EMF Gyms

0422864284


Punnada Russell

Owner Operator @The Flying Bean Cafe

0451719443

flyingbeanbeechmont@hotmail.com


Timeline

Food and Beverage Attendant

Flying Bean Cafe
04.2024 - Current

Health Club Manager

EMF Ply Ltd
10.2023 - 03.2024

Personal Assistant

First Class Pet Services
11.2020 - Current

Show Control Technician

Village Roadshow Theme Parks
02.2015 - Current

Personal Trainer

Self Employed Services
02.2013 - Current

Certificate 3 And 4 Fitness - Health And Fitness

National Health And Fitness Academy

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Kellie Scott-Hudson