Kellis Nikora
Upper Coomera,QLD
Summary
Customer service professional with 3+ years of hospitality experience delivering efficient, friendly support. Proficient in processing payments and handling cash accurately under time-sensitive conditions. Demonstrates positive attitude, strong communication, and readiness to learn in entry-level roles.
Overview
5
5
years of professional experience
Work History
Burger'd
Kitchen Staff
Upper Coomera, QLD
01.2024 - Current
- Delivered friendly, welcoming customer service to enhance customer experience.
- Ensured order accuracy and timely completion to maintain high service standards.
- Collaborated effectively with team members to manage high-volume tasks with team members during busy periods.
- Prepared, cooked, and packaged food.
- Proactively identified and addressed tasks needing attention to support team efficiency.
- Communicated positively and respectfully with customers and team members.
- Followed workplace procedures and instructions.
George's Paragon
Food runner, Hostesst
hope island , QLD
06.2021 - 05.2022
- Established a welcoming atmosphere that enhanced customer experience.
- Provided friendly, attentive service that contributed to customer satisfaction.
- Assisted customers with seating and addressed inquiries promptly.
- Checked orders for accuracy and timely delivery.
- Carried food and drinks to tables.
- Communicated with kitchen staff and front-of-house team.
- Supported a busy team environment and assisted coworkers when needed.
- Maintained positive, professional attitude throughout shifts.
Skills
- Food service and preparation skills
- Cash register operation
- Food safety practices
- Customer engagement strategies
- Collaborative teamwork skills
- Adaptability in fast-paced environments
- Independent task execution capability
- Independent task completion
- Ability to perform under pressure
- Adherence to guidelines
- Communication proficiency
- Positive demeanor in interactions
- Trustworthy and diligent
Timeline
Burger'd
Kitchen Staff
01.2024 - Current
George's Paragon
Food runner, Hostesst
06.2021 - 05.2022