Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Development
Timeline
Generic

Kelly Anderson

Summary

A Quality management professional with robust experience in driving process improvements and ensuring compliance with industry standards. Skilled in root cause analysis, auditing, and quality control methodologies. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.

Overview

13
13
years of professional experience

Work History

Food Safety and Quality Manager

Chobani
01.2020 - 06.2024
  • Responsible for laboratory, site quality team, technical and approved supplier quality programme, covering a number of filling lines on site, meeting state and export regulations, BRCGS certification and co-manufacturer management.
  • The focus is to establish robust systems on site, while developing the food safety and quality culture.
  • Use of data and risk analysis, when working with production and logistics to develop skills and knowledge to empower departments to understand their process and take ownership of quality.
  • Product improvement and cost reductions projects, by localising ingredients, and ingredient changes to ensure supply to market continues and regulatory standards maintained
  • Supporting product improvement through strategy development and presenting to the business
  • Compliance requirements for export markets including government portals to ensure business / product registration

Quality Liquids Manager

Lactalis
05.2019 - 12.2019
  • This position was responsible for quality at 9 Lactalis milk sites across Australia
  • Established standardised reporting across sites
  • Implementation of a standardised NCR reporting system of all sites.
  • Establishment of NCR database across sites.
  • Crises management, managing recalls and withdraws with regulators and customers.
  • Site support in root cause analysis, investigations, regulatory audits.
  • Process Improvements and standardisation across sites.

Corporate Quality Manager

Lactalis
07.2018 - 05.2019
  • Recruited into the corporate quality team, with a secondment to Longwarry Site to support during a period of increased regulatory oversight
  • Site manufactured milk powder, cream cheese, fresh shake and sundae and UHT products
  • Quality Account management with McDonald's and Burger King to establish confidence response to quality issues
  • Technical support in Food Safety and Quality systems - SQF, Regulatory and Lactalis Global Standards, while also responsible for Environment and Health & Safety compliance
  • Day to day management of site Quality team.

Food Safety & Quality (FSQ) Manager

General Mills Ltd
01.2015 - 06.2018
  • The site manufactured high risk products – fresh filled and plain pasta, pasta sauce and chilled ready meals
  • The QRO team is responsible for Quality systems, Quality assurance, manufacture support, sanitation and laboratory activities, comprising of a total of 18 team members

Responsibilities include:

  • Reviewing and establishing a sustainable food safety programme while leading a young QRO team to develop knowledge and influence food safety on site
  • Monthly food safety training
  • Internal audit programme reviewed and identifying major GMI systems gaps and closure
  • Establish food safety team including operators and support staff and the development of HACCP, Internal Auditing and incident investigation review sub teams
  • Monthly Food Safety KPI reporting and Quarterly reporting to Europe and USA Food Safety Teams
  • Crises management, including withdrawal and recall activities
  • Maintain regulatory, customer and international standards eg. Woolworth's, Aldi, SQF, AIB

Quality Manager

Synlait Milk Ltd
01.2013 - 01.2015

Synlait Milk Ltd is a dairy processing site which manufactures commodity; value added and nutritional milk powders, an AMF plant and a blending and canning facility for infant products

Key responsibilities included -

  • Design and development of an on-site laboratory to complete all microbiological, chemical, physical and sensory testing
  • Coaching and development of team members
  • Review and development of site policy and procedures to meet NZ and exporter standards e.g
  • China, Eastern European
  • Customer audits from global leaders in infant powder manufacture
  • Complaint management as supplier of ingredients and retail infant products
  • Registered as the Synlait Operator for Sea Containers and Biological samples
  • Support production with product quality and microbial monitoring
  • Synlait Milk Ltd is a dairy processing site which manufactures commodity; value added and nutritional milk powders, an AMF plant and a blending and canning facility for infant products
  • Key Achievements
  • Drier investigation with Cronobacter sakazakii contamination
  • Infant product approval from China Regulatory bodies
  • NZFSA registration of Infant Canning Plant, Drier 3, Lactoferrin Plant
  • Building a team from 7 members to 32 in 2 years, following the rapid expansion of manufacturing plants and the laboratory build

QA Manager Dairy Group Technical

Lion Corporate Australia
01.2011 - 01.2013

Key Responsibilities included:

  • Working with 4 sites within Victoria, New South Wales, New Zealand which manufactured UHT, ESL dairy products, Yoghurt, Dairy Desserts, Sour Cream, Soy Milk
  • Quality account management with McDonald's and Burger King customers
  • Policy setting, technical support and continuous improvement
  • Establishment of Manufacturing Standards and Policy's
  • Managed and delivered training to sites in Commissioning & Validation of new products and processes.
  • Capital Project risk mitigation – new UHT plant
  • Food Safety and Quality trouble shooting

Education

Certificate IV - School Based Education Support

Chisholm Institute
Melbourne, VIC
08-2025

Master of Philosophy - Veterinary Microbiology

Massey University
01.1995

Bachelor of Science -

University of Canterbury
01.1993

Skills

  • Quality Assurance and Regulatory Standards
  • Process improvement
  • Risk management
  • Relationship Development
  • Team Management
  • Relationship Building
  • Leading Transformational Change
  • Change Management
  • Auditing
  • FMCG
  • HACCP
  • Food Safety and Quality

Accomplishments

  • In the manufacture of yoghurt reduced product disposal by more than 50% during 2021 and then further 50% reduction in 2022.
  • Customer complaints for key brands reduced by 21% in 2021 and reduction of ingredient microbial contamination in 2021, saving $100,000.
  • Acceptance of Chobani Ltd to Dairy Reg Tech regulatory programme by Dairy Food Safety Victoria
  • Quality Culture initiatives – Food Safety Team established, Quality newsletter, Quality Training modules.
  • Pathogen Management Programme review reduced positive environmental pathogens from 16% to 1% over a two year period.
  • The Quality and Food Safety Pasta and Ready Meal Risk Management Plan developed over a 2 year period, reduced risk by 33%.
  • Delivered Zero Loss KPI of reducing Pasta mould complaints in a calendar year by 54% and reduced consumer complaints overall by 27% in 2017
  • Recipient of General Mills FSQ Corporate Quality Award “Champions Remarkable Products and Solutions Mt Waverley Turnaround” September 2017.
  • The Quality team was recognised by their manufacturing peers and were awarded “Win as a Team” and General Mills Australia Business Values Award ‘Do the Right Thing all the Time” in June 2017

Professional Development

  • Six Sigma Green Belt Training, 2017
  • Risk Manager, Lion (Formally National Foods), 2009-2011
  • Food Safety Contractor - AsureQuality 2008-2009
  • Leadership and Auditing Positions - AsureQuality , 2005-2008
  • Southern Team Leader – Dairy, AsureQuality, New Zealand, 2005-2007
  • Food and Dairy Compliance Auditor, AsureQuality, New Zealand, 2004-2005
  • Process Development Technologist Leader Microbiology, Southern Region Laboratory Manager, Fonterra New Zealand, 2001-2003

Timeline

Food Safety and Quality Manager

Chobani
01.2020 - 06.2024

Quality Liquids Manager

Lactalis
05.2019 - 12.2019

Corporate Quality Manager

Lactalis
07.2018 - 05.2019

Food Safety & Quality (FSQ) Manager

General Mills Ltd
01.2015 - 06.2018

Quality Manager

Synlait Milk Ltd
01.2013 - 01.2015

QA Manager Dairy Group Technical

Lion Corporate Australia
01.2011 - 01.2013

Master of Philosophy - Veterinary Microbiology

Massey University

Bachelor of Science -

University of Canterbury

Certificate IV - School Based Education Support

Chisholm Institute
Kelly Anderson