Kelly -Anne Byrne-Smith
Tugun ,QLD
Summary
salesperson with a proven track record at Liquorland, excelling in customer engagement and relationship building. Leveraged active listening and product knowledge to boost sales and enhance customer satisfaction, resulting in numerous positive reviews. Skilled in up-selling and managing inventory, consistently achieving sales targets through effective collaboration and communication.
Overview
16
16
years of professional experience
Work History
Salesperson
Liquorland
07.1995 - 12.2011
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
- Educated customers on promotions and new products to drive sales and engagement.
- Collaborated with team members to achieve sales targets through effective communication.
- Conducted regular merchandising of products, maintaining store aesthetics and appeal.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Participated in training sessions to improve product knowledge and customer service skills.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
High School Diploma -
Kingscliff High School
Kingscliff, NSW12.1994
Skills
Customer service
Customer care
Relationship building
Customer relationship building
Customer engagement
Sales process
Active listening
Up-selling
Timeline
Salesperson
Liquorland
07.1995 - 12.2011
High School Diploma -
Kingscliff High School