Kelly Batt
Dianella,Western Australia
Summary
Dedicated and Friendly Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk duties.
Overview
19
19
years of professional experience
Work History
Medical Receptionist
Foothills Medical Group
Forrestfield, WA
01.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing using Best Practice computer systems
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled follow up appointments as per Doctors request as well as following up on results not yet received from various medical practices
- Sending referrals, team care arrangements, workers compensation invoices and progress reports to the correct specialists
- Manning the desk for covid vaccination clinics of anywhere between 6 and 50 patients , greeting patients, ensuring correct paperwork completed and scheduling next vaccination appointment for the correct dates.
- Creating and sending Medicare batches off for payment and ensuring balancing of financials at the end of the day
- Prioritising tasks from most important to least important.
- Importing documents and allocating to correct Doctor or patient file
Stay at Home Parent
Batt Family
Various, WA
01.2012 - 12.2020
- Transported children to and from school, medical appointments and extra-curricular activities.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Played games, worked on puzzles and read books to young children.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Promoted language development skills through reading and storytelling.
- Team Manager for Under 10's Cricket
Security Officer
MSS Security
Boddington, WA
11.2010 - 11.2011
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Issued access cards for new employees
- Conducted Drug and Alcohol tests
- General Administrative Duties
Customer Service Operator
Shire Of Boddington
Boddington , WA
05.2006 - 10.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Department of Licencing - Registering vehicles, change of plates, registration and drivers licence payments, issuing learners and P plates, any queries regarding licensing and vehicle registration.
- General enquiries regarding rates, Shire of Boddington events, issuing tip and pool passes.
- Helping with document control
Education
High School Diploma - Year 12 -
Forrestfield Senior High School
Forrestfield, WA12.2002
Skills
- Administrative Tasks
- Appointment Scheduling
- Customer Service
- Organization and Time Management
- Medical Recordkeeping
- Patient Billing
- Mail Distribution
- Data Entry
Referees
Carolyn Walton
Practice Manager
Foothills Medical Group
Phone Number : Upon Request
Lorraine Coppens
Federal Police Officer
Former Supervisor at MSS Security
Phone Number: 0417 789 952
Timeline
Medical Receptionist
Foothills Medical Group
01.2021 - Current
Stay at Home Parent
Batt Family
01.2012 - 12.2020
Security Officer
MSS Security
11.2010 - 11.2011
Customer Service Operator
Shire Of Boddington
05.2006 - 10.2010
High School Diploma - Year 12 -
Forrestfield Senior High School
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