Overview
Work History
Education
Skills
Cover letter
Timeline
Generic

Kelly Beguely

Mareeba

Overview

23
23
years of professional experience

Work History

Optical Assistant/Administration

Bupa Optical Smithfield Cairns
11.2015 - Current
  • All aspects of administration including appointments, referrals, constant correspondence between Optometry and Ophthalmology specialists and all general customer service.
  • Addressing inquiries and resolving issues swiftly, ensuring outstanding customer service at all times.
  • Conducting thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
  • Working in a busy, organised environment with timely pressure to ensure all Patients are seen on time.

Administration Medical Records Department

Cairns Base Hospital
07.2013 - 10.2014
  • Administration duties in a highly organised department that is constantly busy.
  • Supplied Doctors with important medical records as quickly and thoroughly as possible.
  • Reduced errors in patient information by conducting regular audits and updates of electronic health records.
  • Maintained comprehensive knowledge of current industry standards and regulations, ensuring continuous improvement in recordkeeping practices.
  • Followed all legal protocols regarding Patient Medical Confidentiality at all times.
  • Streamlined communication between departments by creating clear protocols for requesting and sharing medical information.
  • Assisted in training new staff on medical record processing and filing procedures.

Optical Assistant/Administration

Michael Chu Optometrist
01.2011 - 03.2012
  • Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
  • All aspects of Administration including Appointments, referrals, constant correspondence between Optometry and Opthalmology Specialists and general administration duties.
  • All Optical repairs, adjustment and general Customer satisfaction.
  • Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.

Optical Assistant/Administration

Jeffrey Reid Optometrist
03.2005 - 12.2010
  • Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
  • Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
  • Managed eyewear orders from initial purchase through delivery, ensuring timely receipt of products for customers.
  • Streamlined patient scheduling with efficient appointment management, resulting in improved patient flow.
  • Contributed to inventory management, reducing excess stock and ensuring availability of popular items.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Educated patients and relations on ocular health and safety, promoting good eye care.

Orthoptist Assistant

Cairns Eye and Laser Clinic
01.2002 - 02.2004


  • Conducted thorough vision screenings for early detection of eye health issues, enabling prompt intervention and optimal outcomes.
  • Developed comprehensive treatment plans for patients with visual disorders, resulting in improved quality of life.
  • Conducted all pre and post op eye examinations to satisfaction of each Opthalmologist individually in a timely manner.
  • Constant correspondence between Specialists and Patients.

Education

Atherton State High- Graduated Year 12 Year 2000

Certificate III - Hospitality And Tourism Management

TAFE Queensland
QLD
11.2001

Skills

    Excellent interpersonal skills

    Highly efficient

    Highly organised

    Very approachable and friendly

    Excellent communication skills

    Team player

Cover letter

Kelly Beguely

180 Emerald End Road

Mareeba QLD 4880

0423872435

kellygibson@live.com.au


8th March, 2025


To whom it may concern

Mareeba Shire Council

65 Rankine Street

Mareeba QLD 4880


Please accept this letter and enclosed resume as application for the Casual Administration job offer.


I believe I have the qualities and education to fullfil this position and am happy to work as a casual employee.


My current role has a strong customer service focus. I am constantly in face to face contact with our Customers and meeting their needs and solving any issues at all times. I work in an office environment where time is of the essence, therefore I prioritise and organise my daily routine tasks efficiently and am told I do extremely well under pressure.


I am definitely a people person. I am friendly and approachable and will go out of my way to help others.


I am a very fast learner when put in a new work environment and will give 100% to meet the expected standards of the job.


I have excellent computer skills, currently using Microsoft Office along with several very selective Optometry programs. I can type 60 words per minute and multitasking is my specialty.


I hope my resume will shed light on my past achievements and I look forward to discussing this position further with you in person.


Sincerely,


Kelly Beguely

Timeline

Optical Assistant/Administration

Bupa Optical Smithfield Cairns
11.2015 - Current

Administration Medical Records Department

Cairns Base Hospital
07.2013 - 10.2014

Optical Assistant/Administration

Michael Chu Optometrist
01.2011 - 03.2012

Optical Assistant/Administration

Jeffrey Reid Optometrist
03.2005 - 12.2010

Orthoptist Assistant

Cairns Eye and Laser Clinic
01.2002 - 02.2004

Atherton State High- Graduated Year 12 Year 2000

Certificate III - Hospitality And Tourism Management

TAFE Queensland

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Kelly Beguely