Kelly Borg
Traralgon,Australia
Summary
A pleasant and well spoken individual, known for honesty, reliability, and a strong work ethic. Excels in fulfilling work requirements whether working independently or as part of a team. Adept at swift and accurate data entry, efficiently completing daily tasks. Possesses skills in handling monthly invoicing, fortnightly payroll, and responsibilities in accounts payable and accounts receivable. Demonstrates customer service expertise in processing customer requests. Proven ability to effectively manage and organize teams of workers. Proficient in Word and Excel, quickly adapting to new systems. Well-versed in various areas of warehousing such as receiving, dispatch, and order picking.
Overview
30
30
years of professional experience
Work History
Accounts Payable and Receivable
The Doc Shop
11.2022 - Current
- Complete Daily bank reconciliations
- Enter weekly/fortnightly pay sheets and leave forms
- Process weekly/fortnightly payroll
- Set up new employees in computer systems
- Assist customers and contractors with invoice and payment queries
- Process payment using Pos machine
- Complete end of month invoicing
- Assist Operations Manager with data entry
- Assist customers with pricing/quotes and services available
- Assist with call centre coverage
- Assisted in managing accounts payable and receivable, ensuring timely payment processing and accurate record keeping.
Call Centre
The Doc Shop
09.2020 - 11.2022
- Manage Call Centre processing emails phone calls and walk in customers
- Processing of the daily service dockets
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Liaising with customers and management in regards to service requests
- Self-motivated, with a strong sense of personal responsibility.
- Data entry of information into company computer system
- Run and update monthly reports
Customer Service/Admin Clerk
DTM Business Logistics/K&S Freighters
02.2006 - 09.2020
- Liaising with customers and contract managers in regards to orders and account queries
- Processing of company driver and sub-contractor run sheets for charging and payroll
- Data entry of information into company computer system
- Processing of sub-contractor invoices
- Manage the accounts of several customers – currently focusing on one major customer
- Process orders and incomings for warehouse customers
- Run and update weekly KPI reports
Accounts Clerk/Customer Service
Fina Foods
09.2000 - 02.2004
- Taking customer phone orders by phone or fax and entering them into the system
- Liaising with suppliers on queries and helping with customer queries
- Entering customer payments, including eftpos to take customer payments
- Keying information into company computer system
- Liaising with customers and sales reps in relation to order and invoice queries
- Paying of accounts by direct payment & cheque
- Reconciling of debtors and creditors accounts
- Processing of customer credits
- Releasing invoices from picking slips for customer orders
- Assist with bank reconciliation
Parking Officer
Chubb Parking and Traffic Management
06.2000 - 09.2000
- Issuing of parking infringements using hand held computers
- Liaise with members of the community
Accounts Payable Charge Through Clerk Duties
Australian Independent Wholesalers (AIW)
05.1999 - 05.2000
- Organising payment to suppliers and billing stores for goods
- Assisting stores and suppliers with invoice queries
- Filing and sorting of relevant information
- Keying information from suppliers into Excel and the company accounting program Pegasus
Store person
Australian Independent Wholesalers (AIW)
09.1997 - 05.1999
- Picking and packing of orders, training of new employees and consolidation of orders
Store person
Wurth Australia Pty Ltd
01.1995 - 01.1997
- Picking and packing of goods, training of new employees, team leader for a small group of employees, receiving and despatch of goods
- Achievements: Able to have a small team running coherently with set procedures and tasks
- Able to work as part of a team so customers can receive their goods as quickly as possible
- Able to work in all areas of the warehouse when required
- Learnt how to participate in the yearly stock take
Education
Associate Diploma of Business - Accounting
Dandenong Tafe
Certified Certificate in Business - Accounting
Dandenong Tafe
Year 12 (VCE) -
Drouin Secondary College
01.1992
Skills
- Data entry
- Monthly invoicing
- Customer service
- Team management
- Warehousing
- Receiving
- Despatch
- Order picking
- Accounts payable and receivable
- Payroll and accounts payable and receivable
- Accounts payable and receivable auditing
- Organization and time management
- Call centre experience
- Computer proficiency
- Microsoft Office Suite
Qualifications Training
- Victorian Drivers Licence
- Certified Certificate in Business (Accounting), 01/01/93
- Associate Diploma of Business (Accounting), 9
- Year 12 (VCE) at Drouin Secondary College, 01/01/92
- Exchange Student in America, 09/01/90 - 06/30/91
Timeline
Accounts Payable and Receivable
The Doc Shop
11.2022 - Current
Call Centre
The Doc Shop
09.2020 - 11.2022
Customer Service/Admin Clerk
DTM Business Logistics/K&S Freighters
02.2006 - 09.2020
Accounts Clerk/Customer Service
Fina Foods
09.2000 - 02.2004
Parking Officer
Chubb Parking and Traffic Management
06.2000 - 09.2000
Accounts Payable Charge Through Clerk Duties
Australian Independent Wholesalers (AIW)
05.1999 - 05.2000
Store person
Australian Independent Wholesalers (AIW)
09.1997 - 05.1999
Store person
Wurth Australia Pty Ltd
01.1995 - 01.1997
Associate Diploma of Business - Accounting
Dandenong Tafe
Certified Certificate in Business - Accounting
Dandenong Tafe
Year 12 (VCE) -
Drouin Secondary College
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