Kelly Brooks

I have held a variety of roles over my career from running my own business, to numerous administration, marketing and management & team leader/coordination. In all my roles I have found my most valued skills has been more communication and people skills. I am able to engage with people both in person or on the phone no matter their frame of mind and stay calm and gain the information I need to provide them with an outcome which is satisfactory for the person I am dealing with and in turn for myself and the company. I am a detailed-oriented, outgoing professional with strong organisational, communication and time management skills who is always willing to learn and develop to achieve the best outcomes for the company.

My Goal is to obtain a successful and challenging role that will engage with other employees to both support and manage them to better achieve the company values and goals. This role will utilise my strengths in people skills and ability to give 100% to the customers & employees from beginning to end. I have managed staff in the past and if the opportunity arose again, I would be keen to be considered for this style of role as well. With my leadership training and my psychology and counselling background I feel I would be an asset to the company in a lead role.

Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Professional customer service specialist prepared for this role with strong background in delivering exceptional support and fostering client relationships. Skilled in problem-solving, communication, and conflict resolution. Consistently ensures team collaboration and adapts to changing needs to achieve optimal results. Reliable, empathetic, and focused on enhancing customer satisfaction through effective service strategies.