Kelly Cardona
Caddens ,NSW
Summary
Compassionate Family Support Worker with a proud history of enhancing community support systems through targeted interventions. Expertise in case management, crisis intervention, and with a therapeutic approach has led to improved family dynamics and increased client self-sufficiency. Highly productive and efficient in delivering services on time, while fostering positive relationships through exceptional interpersonal skills. Committed to empowering families and children to achieve lasting well-being. I am eager to leverage my case management experience to provide leadership, guidance, and support to a team of Family Support Workers. I aim to foster a collaborative and supportive team environment while ensuring the delivery of high- quality support services that align with the organization’s mission, values, and objectives. Compassionate Family Support Worker with experience in supporting families through crisis intervention, advocacy, and facilitating educational programs. Strengths include exceptional interpersonal skills, solution-oriented mindset, and the ability to maintain confidentiality while fostering positive relationships. Have made significant impacts by improving family dynamics, promoting self-sufficiency, and enhancing overall well-being of clients served.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Aboriginal Family Support Worker
Junaya Family development services
Blacktown , NSW
05.2023 - Current
- Developed individualized service plans for each family based on their needs and goals.
- Provided referrals to outside providers when necessary such as mental health specialists or legal representatives.
- Communicated regularly with supervisors about program updates or changes in client status.
- Assisted families with accessing resources such as housing, employment opportunities, and health care.
- Educated families about available community resources.
- Conducted home visits to assess the safety and stability of family members.
- Maintained detailed records of all client interactions using a computerized database system.
Family Time Facilitator
Mackillop family services
Blacktown , NSW
06.2016 - 03.2024
- Ensured a safe and appropriate environment for families during out-of-home care visits.
- Built rapport and strengthened relationships with families to enhance communication and support.
- Facilitated child-safe interactions with a sensitive approach.
- Enhanced family capacity and resilience through targeted support and interventions.
- Enhanced family dynamics by building on families' strengths and modeling appropriate interactions.
- Recorded clear and concise timelines for family visits, documenting all interactions in detailed reports.
- Collaborated with team members to deliver high-quality care and support to vulnerable families in the community.
- Transported children and young people to scheduled family time visits with birth families.
Aboriginal Family Support Worker
Sydney regional Aboriginal Corporation
Blacktown , NSW
04.2022 - 03.2023
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Assisted clients in identifying potential barriers that could prevent them from achieving their goals.
- Assessed risk factors that may be contributing to child abuse or neglect within the home environment.
- Developed collaborative relationships with community partners to ensure timely access to needed services.
- Assisted clients in developing service plans and goals, providing resources, referrals and support services.
- Provided advocacy for clients who had difficulty accessing necessary services due to language barriers or cultural differences.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Diploma in Community Services - Family And Community Services
Nirimba College
Quakers Hill, NSW01-2016
Hawkesbury High School
Freemans Reach, NSW01-1996
Skills
- Child development
- Cultural Awareness
- Community resources
- Self-awareness
- Understanding Family Dynamics
- Maintaining Professional Boundaries
- Leadership Through Role Modelling
- Strengthening Resilience
- Family Support Plans
- Parenting skills
- Parenting education
- Client advocacy
- Case management
- Interagency collaboration
Certification
WWCC - valid - 2027
DCJ - Child protection training with department of community services - 2021
DCJ - Trauma informed Care - 2021
MACKILLOP FS -Sanctuary training 2017 annual refresher - 2024
MACKILLOP FS - Indigenous mental health first aid with - 2023
JUNAYA FDS - Mental Health first aid - 2024
Certified Facilitator in Bringing Up Great Kids BUGK parenting program Junaya 2024 LEAD -Indigenous cultural safety training - - 2024
LEAD -Vicarious Trauma - A Spectrum of responses (Indigenous specific) - 2024
Timeline
Aboriginal Family Support Worker
Junaya Family development services
05.2023 - Current
Aboriginal Family Support Worker
Sydney regional Aboriginal Corporation
04.2022 - 03.2023
Family Time Facilitator
Mackillop family services
06.2016 - 03.2024
Diploma in Community Services - Family And Community Services
Nirimba College
Hawkesbury High School
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