Summary
Overview
Work History
Education
Skills
References
Timeline
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Kelly Carnelle

Sydney,NSW

Summary

Dedicated and customer-focused KYC Analyst with a strong technical background and exceptional problem-solving skills. Seeking to leverage my expertise in a reputable organization. I am skillful, dynamic, self-motivated and talented professional in data analysis of financial transactions, money laundering topologies, fraud investigations, business intelligence, business processes and improvements, while providing organizational solutions that maximizes cost effectiveness, profitability, and increased business growth opportunities.

Overview

5
5
years of professional experience

Work History

KYC Specialist

Westpac Group
03.2023 - Current
  • Provided managers and executives with input on company policies and industry best practice standards to suggest enhancements to standard operating procedures.
  • Ensured that all AML and KYC policies are properly implemented across the organization.
  • Complete defined reviews of client files for relevant tax information (FATCA/CRS) against a predefined checklist and procedure
  • Provided guidance to junior analysts during complex investigations, while documenting processes and procedures for improved AML/KYC compliance operations.
  • Maintained accurate records of all KYC documentation and analysis results,verify customer identity using public records, financial databases and other resources
  • Identified customer risk levels based on established criteria while analyzing customer data to identify suspicious activities/potential money laundering.

Payment Specialist

National Australia Bank
04.2019 - 01.2023
  • Verified bank deposits, credit card charges, wire transfers, checks, and process payments for various clients in a timely manner.
  • Support strategic initiatives designed to improve productivity by demonstrating NAB’s smart banking options (self-service and digital channel) to customers.
  • Performed administrative functions for assigned accounts, recorded address changes and purged records.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Reconciled incoming payments against outstanding invoices to ensure accurate records were kept.
  • Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.

Education

Finance And Mortgage Broking -

TAFE NSW
11-2023

Banking Services Management -

TAFE NSW
07-2019

Skills

  • Actimize AML Case Management System
  • Fraud Investigation Unit Database
  • Alerts Clearing and KYC Remediation
  • Excellent Written and Verbal Communications Skills
  • MS Office Suite: Excel, Word, PowerPoint, Visio
  • Excellent Verbal and Interpersonal Communication Skills (Bilingual)
  • Attention to Detail and Excellent Customer Service
  • Analytical Thinking, Problem Solving, and Ability to Multitask
  • Ability to work under pressure

References

· Available on Request

· Work Rights (Permanent Resident)

Timeline

KYC Specialist

Westpac Group
03.2023 - Current

Payment Specialist

National Australia Bank
04.2019 - 01.2023

Finance And Mortgage Broking -

TAFE NSW

Banking Services Management -

TAFE NSW

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Kelly Carnelle