Summary
Overview
Work History
Skills
Additional Information
Work Availability
Timeline
Education
Professional References
Professional References
Generic

Kelly Charlett

Community Services
Bassendean,Western Australia

Summary

I'm a vivacious and motivated individual with an excellent EQ. My strong sense of self awareness , interpersonal and presentation skills allow me to build rapport and trust with a broad range of age groups, ethnicities, and socioeconomic backgrounds. I'm a respectful professional offering a 10+ year background employed within client-centred positions. Travelling, entertaining, keeping mentally and physically fit are some of my interests.

Overview

20
20
years of professional experience
1
1
year of post-secondary education

Work History

Community Services Volunteer

Peer Based Hard Reduction
PERTH, WA
09.2022 - Current
  • Two days training which included the following
  • Providing information on substances, associated equipment and their effects
  • Brief Intervention
  • Providing safer injecting information
  • Providing sexual health information
  • Liaise with diverse clients,
  • Provide naloxone Information

Employability Skills Training Coach

Training Alliance Group
Perth, WA
08.2021 - Current
  • Deliver 3-week consecutive employment skills training to participants between 15-25
  • End of workshop Assessment of Learning outcome reports for each participant
  • Strategically help and motivate participants to reach their goals with self- care and SMART plans
  • Offered informal counseling and practical advice whilst overcoming barriers
  • Actively listen to participants and handle concerns ie, mental health, AOD and establish trust quickly
  • Participant risk reports
  • Offer all participants control over the workshop by providing different options to align with their strengths
  • Performed duties by company standards, policies, and regulatory guidelines
  • Maintained energy and enthusiasm
  • Apply critical thinking to break down problems, evaluate solutions and make decisions
  • Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork

Owner / Event Coordinator

Mirror Moments - Www.mirrormoments.com.au
Perth, WA
06.2019 - 08.2022
  • Sold Business as full concern 19th August 2022
  • Successfully Launched luxury Photo Booth Business.
  • Developed sales presentations and promotion initiatives to drive sales and increase brand awareness
  • Trained and motivated employees to perform daily business functions
  • Remained up-to-date on current trends and attended industry trade shows and markets
  • Manage day-to-day business operations
  • Monitor market conditions to set accurate product pricing and take advantage of emerging trends

Home

PARENTAL LEAVE
Bassendean, Western Australia
09.2014 - 06.2019
  • Career break to raise my two young children, my beautiful family is complete

Media Account Manager

SENSIS YELLOW PAGES PRINT & DIGITAL
Perth, WA
05.2009 - 08.2014
  • Five weeks of initial sales training with the national sales training and development center in Sydney
  • Maintained information and client satisfaction to exceed target portfolio worth $ 1.8 Million
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
  • Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
  • Built relationships with customers and community to establish long-term business growth.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Itch to Scratch

HOLIDAY – EUROPE
World , UK
04.2008 - 12.2008
  • My time abroad traveling, was spent experiencing and enjoying life to the fullest

PURCHASING OFFICER

AIRFLITE ENGINEERING RAAF PEARCE BASE
RAAF Base Pearce , Bullsbrook
07.2002 - 11.2007
  • Manage and Register All AOG (Aircraft Operationally Grounded Requests)
  • Liaise with Management, Technicians, and other Defense Personal on a daily basis
  • Maintained complete documentation and records of all purchasing activities, inventory stocking, and availability
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Established clear lines of communication between business and clients.
  • Coordinated paperwork, updated spreadsheets and maintained permanent records.

Skills

  • Mentoring and Coaching
  • Excellent EQ
  • Business Development
  • Strong Client Rapport
  • Client Portfolio Management
  • Decision Making
  • Strong Verbal and Written Communication
  • Documentation Proficiency
  • Cultural Awareness
  • Teamwork and Collaboration
  • MS Office
  • Organization and Time Management
  • Flexible and Adaptable
  • Planning and Coordination
  • Analytical and Critical Thinking
  • Active Listening
  • Interpersonal Communication

Additional Information

  • Current National Police Clearance
  • Current Working With Children Check
  • Up to date Covid-19 Vaccinations
  • C Class Drivers License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Services Volunteer

Peer Based Hard Reduction
09.2022 - Current

Diploma - Diploma Community Services CHC52015

TAFE
01.2022 - Current

Employability Skills Training Coach

Training Alliance Group
08.2021 - Current

Owner / Event Coordinator

Mirror Moments - Www.mirrormoments.com.au
06.2019 - 08.2022

Home

PARENTAL LEAVE
09.2014 - 06.2019

Media Account Manager

SENSIS YELLOW PAGES PRINT & DIGITAL
05.2009 - 08.2014

Itch to Scratch

HOLIDAY – EUROPE
04.2008 - 12.2008

PURCHASING OFFICER

AIRFLITE ENGINEERING RAAF PEARCE BASE
07.2002 - 11.2007

Education

Diploma - Diploma Community Services CHC52015

TAFE
North Metro
01.2022 - Current

Professional References

Sally Teixeria

Training Alliance Manager

0417599173

Professional References

Tamika Mache

Sensis Manager

0409929080

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Kelly CharlettCommunity Services