Kelly Clarke

Processing deposits, withdrawals or transfers for customers

Actioning Term deposit requirements for customers

Answering the phone and helping with support

Opening accounts for new customers

Managing emails

• Verified that all transactions were completed accurately before closing out each sale.
• Maintained accurate records of all sales transactions.
• Processed credit card payments securely according to established policies and procedures.
• Resolved discrepancies between customer orders and actual deliveries.
• Take orders over the phone for delivery bookings.
• Reconcile cash flow for banking.
• Inspected returned items for damage before issuing refunds or exchanges.
• Ensured shelves were stocked with the correct merchandise.
• Answered customer inquiries regarding prices, availability, and product features.
• Greeted customers and provided excellent customer service.
• Placed special orders or called other stores to find desired items.

• Ensured compliance with federal and state regulations concerning taxation of wages.
• Calculated and processed payroll for over 200 employees on a weekly basis.
• Reviewed timesheets for accuracy before submitting them to national payroll office.
• Managed the processing of new hires and terminations in the payroll system.
• Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
• Collected and processed extra funds from the registers.
• Prepared safe funds for armaguard collection.